Work Engagement in the Public Service Context: The Dual Perceptions of Job Characteristics

Mette Strange Noesgaard; Jesper Rosenberg Hansen

doi:10.1080/01900692.2017.1318401

Work Engagement in the Public Service Context: The Dual Perceptions of Job Characteristics

Mette Strange Noesgaard, Jesper Rosenberg Hansen

Department of Management

Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaper › Journal article › Research › peer-review

Abstract

Interest in work engagement research has increased significantly due to its positive influence on both employee and organizational performance. Studies show how engagement is explained through job characteristics in the Job Demands-Resource model, yet a more nuanced approach has been proposed. In this qualitative study, home caregivers’ perceptions of job characteristics are investigated. Semi-structured interviews and observations reveal three main themes: Optimization, helping others and emotional work. These show a dual perception of job characteristics consequently influencing the experienced engagement. Using Public Service Motivation literature, these dual perceptions are discussed

Original language	English
Journal	International Journal of Public Administration
Volume	41
Issue	13
Pages (from-to)	1047-1060
Number of pages	14
ISSN	0190-0692
DOIs	https://doi.org/10.1080/01900692.2017.1318401
Publication status	Published - 2018

Keywords

Job characteristics
job demand-resources (JD-R) model
public service motivation
work engagement

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10.1080/01900692.2017.1318401

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abstract = "Interest in work engagement research has increased significantly due to its positive influence on both employee and organizational performance. Studies show how engagement is explained through job characteristics in the Job Demands-Resource model, yet a more nuanced approach has been proposed. In this qualitative study, home caregivers{\textquoteright} perceptions of job characteristics are investigated. Semi-structured interviews and observations reveal three main themes: Optimization, helping others and emotional work. These show a dual perception of job characteristics consequently influencing the experienced engagement. Using Public Service Motivation literature, these dual perceptions are discussed",

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Work Engagement in the Public Service Context: The Dual Perceptions of Job Characteristics. / Noesgaard, Mette Strange; Hansen, Jesper Rosenberg.
In: International Journal of Public Administration, Vol. 41, No. 13, 2018, p. 1047-1060.

Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaper › Journal article › Research › peer-review

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Work Engagement in the Public Service Context: The Dual Perceptions of Job Characteristics

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Keywords

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