Department of Management

What can open innovation be used for and how does it create value?

Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaperJournal articleResearchpeer-review

So­ci­eties face dif­fi­cult chal­lenges which re­quire re­sponses that go be­yond the in­no­va­tion ca­pa­bil­ity of most pub­lic sec­tor or­gan­i­sa­tions. Open ap­proaches to pub­lic sec­tor in­no­va­tion that ex­ploits dig­i­tal tech­nolo­gies have been pro­posed for some years to close this gap, but our knowl­edge of the use and out­come of us­ing open in­no­va­tion in this con­text is lim­ited. This re­search takes stock of the study and use of these ap­proaches by in­ves­ti­gat­ing the pur­poses for which pub­lic sec­tor or­gan­i­sa­tions use open in­no­va­tion, and how it cre­ates value. The re­search ques­tion is an­swered through a sys­tem­atic lit­er­a­ture re­view and an analy­sis of pub­licly avail­able data about the open in­no­va­tion pro­jects re­ferred to in that lit­er­a­ture.The re­search iden­ti­fies five dif­fer­ent pur­poses of us­ing open in­no­va­tion. It also sug­gests that pub­lic sec­tor or­gan­i­sa­tions pri­mar­ily use open in­no­va­tion to pur­sue one spe­cific pur­pose: in­no­va­tion in so­ci­ety. When us­ing open in­no­va­tion for this pur­pose, pub­lic sec­tor or­gan­i­sa­tions at­tempt to cre­ate value by im­prov­ing cit­i­zens' qual­ity of life and the qual­ity of neigh­bour­hoods. They do this pri­mar­ily by co-spe­cial­is­ing IT and other re­sources in so­ci­ety (e.g. the trans­porta­tion sys­tem) and by us­ing the out­come of this co-spe­cial­i­sa­tion process to change cit­i­zen be­hav­iour, ca­pa­bil­i­ties and ex­pe­ri­ences (e.g. en­cour­ag­ing cit­i­zens to use the trans­porta­tion sys­tem more ef­fi­ciently or mak­ing cit­i­zens feel more safe when us­ing the trans­porta­tion sys­tem).This re­search in­di­cates that open in­no­va­tion is gen­er­ally not used to open up pub­lic sec­tor or­gan­i­sa­tions or to give cit­i­zens more in­flu­ence in pub­lic sec­tor or de­mo­c­ra­tic processes. The re­search also in­di­cates that open in­no­va­tion, un­til now, has pri­mar­ily been used to solve mi­nor prob­lems, and not large scale wicked prob­lems in so­ci­ety. The re­search sug­gests a frame­work for value cre­ation from open in­no­va­tion ini­tia­tives that pur­sues in­no­va­tion in so­ci­ety. This frame­work might help pub­lic sec­tor or­gan­i­sa­tions in­crease value cre­ation and solve wicked prob­lems us­ing open in­no­va­tion, and might help re­searchers to fo­cus fu­ture open in­no­va­tion re­search on es­sen­tial knowl­edge gaps.
Original languageDanish
Article number101459
JournalGovernment Information Quarterly
Volume37
Issue2
ISSN0740-624X
DOIs
Publication statusPublished - 2020

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