WebCom: A Model for Understanding Web Site Communication

    Research output: Contribution to book/anthology/report/proceedingBook chapterResearch

    Abstract

    This chapter presents a model (WebCom) for understanding and analyzing Web site-mediated communication, also referred to as Web site communication. The model combines three theoretical approaches - communication, medium, and activity theory - into one generic model that benefits from each of the approaches' strengths. Furthermore, it is discussed and shortly demonstrated how WebCom can be used for analytical and design purposes with YouTube as an example. The chapter concludes that WebCom is able to serve as a theoretically-based model for understanding complex Web site communication situations in their entirety, and that such thoroughly approach is required for successful computer mediated communication (CMC) when communicating across cultures and contexts.
    Original languageEnglish
    Title of host publicationHandbook of Research on Computer Mediated Communication
    EditorsSigrid Kelsey, Kirk St.Amant
    Number of pages22
    Volume1
    Place of publicationHershey PA
    PublisherIdea Group Publishing
    Publication date2008
    Edition1
    Pages379-400
    ISBN (Print)978-1-59904-863-5
    ISBN (Electronic)978-1-59904-864-2
    Publication statusPublished - 2008

    Keywords

    • Web site-mediated communication

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