Video consultation as nursing practice during early in‐home care for premature infants and families viewed from the families' homes

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Aim: This study examined how communication between nurses and families in video consultations in a neonatal early in-home care program unfolded in the context of parents' homes.
Design: A qualitative study based on focused observations supported by audio-re-corded video consultations.
Methods: The data were collected through nine video consultations between nurses and families in an early in-home care program. The transcribed material was exam-ined using inductive content analysis.
Findings: The analyses revealed the following themes: “Setting the scene,” “Weight as a point of reference” and “The pros and cons of technology.” The video consulta-tions unfolded in a relaxed atmosphere, but also as one-way communication domi-nated by nurses, with the infant's weight as the focus. The study finds that a focus on training in video communication is needed to take full advantage of video consulta-tions' potential.
Original languageEnglish
JournalNursing Open
Pages (from-to)824-832
Number of pages9
Publication statusPublished - Mar 2021

    Research areas

  • communication, nurses, nursing, nursing home care, observation, preterm, telenursing

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