Department of Business Development and Technology

User Throughput-Based Quality of Experience

Research output: Contribution to conferencePaperResearchpeer-review


  • Bhavesh Hiranandani, San Diego State University, United States
  • Mahasweta Sarkar, San Diego State University, United States
  • Albena Mihovska
  • Aniruddha Das, ViaSat Inc, United States
Satisfaction of end users is one of the most important
factors for every service provider. Given that a lot of factors
along with the network conditions affect the user’s experience, the
network quality given by the Quality of Service (QoS) parameters
alone cannot provide an accurate measure of the users Quality
of Experience (QoE). Today, most of the airlines have started
providing in-flight wi-fi services, which allow their passengers
to use Internet services to send and receive e-mails, and stream
video from various online service providers while on board the
flight. Statistics show that more than 50% of the passengers
use the provided wi-fi service to stream video, therefore, their
perception of the video service will be determining for the service
provider’s performance. One easy way to evaluate the perceived
video streaming (i.e. QoE) is by estimating the frequency of stalls.
In our paper, we propose an evaluation method based on the user
throughput values to determine the number of stalls the user may
have experienced during an adaptive video streaming service.
Our algorithm is not dependent on any user device property
and requires only one input, namely, the throughput values
delivered to the user device, which can be collected at either
the router or if available, at the traffic shaper.
Original languageEnglish
Publication year20 Apr 2018
Publication statusPublished - 20 Apr 2018
EventWireless Telecommunication Symposium (WTS) - Phoenix, United States
Duration: 18 Apr 201820 Apr 2018


ConferenceWireless Telecommunication Symposium (WTS)
CountryUnited States
Internet address

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