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Unpacking the infrastructuring work of patients and caregivers around the world

Research output: Contribution to book/anthology/report/proceedingArticle in proceedingsResearchpeer-review

Standard

Unpacking the infrastructuring work of patients and caregivers around the world. / Chen, Yunan; Gui, Xinning; Bossen, Claus; Herskovic, Valeria; Verdezoto, Nervo; Ma, Xiaojuan; Bagalkot, Naveen; Ploderer, Bernd.

CHI EA 2019 - Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, 2019. 3299021 (Conference on Human Factors in Computing Systems - Proceedings).

Research output: Contribution to book/anthology/report/proceedingArticle in proceedingsResearchpeer-review

Harvard

Chen, Y, Gui, X, Bossen, C, Herskovic, V, Verdezoto, N, Ma, X, Bagalkot, N & Ploderer, B 2019, Unpacking the infrastructuring work of patients and caregivers around the world. in CHI EA 2019 - Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems., 3299021, Association for Computing Machinery, Conference on Human Factors in Computing Systems - Proceedings, 2019 CHI Conference on Human Factors in Computing Systems, CHI EA 2019, Glasgow, United Kingdom, 04/05/2019. https://doi.org/10.1145/3290607.3299021

APA

Chen, Y., Gui, X., Bossen, C., Herskovic, V., Verdezoto, N., Ma, X., Bagalkot, N., & Ploderer, B. (2019). Unpacking the infrastructuring work of patients and caregivers around the world. In CHI EA 2019 - Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems [3299021] Association for Computing Machinery. Conference on Human Factors in Computing Systems - Proceedings https://doi.org/10.1145/3290607.3299021

CBE

Chen Y, Gui X, Bossen C, Herskovic V, Verdezoto N, Ma X, Bagalkot N, Ploderer B. 2019. Unpacking the infrastructuring work of patients and caregivers around the world. In CHI EA 2019 - Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery. Article 3299021. (Conference on Human Factors in Computing Systems - Proceedings). https://doi.org/10.1145/3290607.3299021

MLA

Chen, Yunan et al. "Unpacking the infrastructuring work of patients and caregivers around the world". CHI EA 2019 - Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery. (Conference on Human Factors in Computing Systems - Proceedings). 2019. https://doi.org/10.1145/3290607.3299021

Vancouver

Chen Y, Gui X, Bossen C, Herskovic V, Verdezoto N, Ma X et al. Unpacking the infrastructuring work of patients and caregivers around the world. In CHI EA 2019 - Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery. 2019. 3299021. (Conference on Human Factors in Computing Systems - Proceedings). https://doi.org/10.1145/3290607.3299021

Author

Chen, Yunan ; Gui, Xinning ; Bossen, Claus ; Herskovic, Valeria ; Verdezoto, Nervo ; Ma, Xiaojuan ; Bagalkot, Naveen ; Ploderer, Bernd. / Unpacking the infrastructuring work of patients and caregivers around the world. CHI EA 2019 - Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, 2019. (Conference on Human Factors in Computing Systems - Proceedings).

Bibtex

@inproceedings{66686f7adbe743f790ec0e93f83ec7d0,
title = "Unpacking the infrastructuring work of patients and caregivers around the world",
abstract = "Many healthcare systems around the world are noted as fragmented, complex and low-quality, leaving patients and caregivers with no choice but to engage in “infrastructuring work” to make it function for them. However, the work patients do to construct their functioning health service systems often remain invisible, with very little resources and technologies available to assist them. This workshop aims to bring together researchers, health practitioners, and patients to examine, discuss, and brainstorm ways to re-envision our healthcare service systems from the perspective of patients and caregivers. We aim to unpack the types of work that patients and caregivers do to reconfigure, reconstruct and adapt the healthcare infrastructure, and to brainstorm design solutions that can provide better infrastructuring assistance to them.",
keywords = "Caregivers Work, Engagement, Health Services, Healthcare Infrastructure, Invisible Work, Patients' Work",
author = "Yunan Chen and Xinning Gui and Claus Bossen and Valeria Herskovic and Nervo Verdezoto and Xiaojuan Ma and Naveen Bagalkot and Bernd Ploderer",
year = "2019",
month = may,
doi = "10.1145/3290607.3299021",
language = "English",
series = "Conference on Human Factors in Computing Systems - Proceedings",
booktitle = "CHI EA 2019 - Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems",
publisher = "Association for Computing Machinery",
note = "2019 CHI Conference on Human Factors in Computing Systems, CHI EA 2019 ; Conference date: 04-05-2019 Through 09-05-2019",

}

RIS

TY - GEN

T1 - Unpacking the infrastructuring work of patients and caregivers around the world

AU - Chen, Yunan

AU - Gui, Xinning

AU - Bossen, Claus

AU - Herskovic, Valeria

AU - Verdezoto, Nervo

AU - Ma, Xiaojuan

AU - Bagalkot, Naveen

AU - Ploderer, Bernd

PY - 2019/5

Y1 - 2019/5

N2 - Many healthcare systems around the world are noted as fragmented, complex and low-quality, leaving patients and caregivers with no choice but to engage in “infrastructuring work” to make it function for them. However, the work patients do to construct their functioning health service systems often remain invisible, with very little resources and technologies available to assist them. This workshop aims to bring together researchers, health practitioners, and patients to examine, discuss, and brainstorm ways to re-envision our healthcare service systems from the perspective of patients and caregivers. We aim to unpack the types of work that patients and caregivers do to reconfigure, reconstruct and adapt the healthcare infrastructure, and to brainstorm design solutions that can provide better infrastructuring assistance to them.

AB - Many healthcare systems around the world are noted as fragmented, complex and low-quality, leaving patients and caregivers with no choice but to engage in “infrastructuring work” to make it function for them. However, the work patients do to construct their functioning health service systems often remain invisible, with very little resources and technologies available to assist them. This workshop aims to bring together researchers, health practitioners, and patients to examine, discuss, and brainstorm ways to re-envision our healthcare service systems from the perspective of patients and caregivers. We aim to unpack the types of work that patients and caregivers do to reconfigure, reconstruct and adapt the healthcare infrastructure, and to brainstorm design solutions that can provide better infrastructuring assistance to them.

KW - Caregivers Work

KW - Engagement

KW - Health Services

KW - Healthcare Infrastructure

KW - Invisible Work

KW - Patients' Work

UR - http://www.scopus.com/inward/record.url?scp=85067285408&partnerID=8YFLogxK

U2 - 10.1145/3290607.3299021

DO - 10.1145/3290607.3299021

M3 - Article in proceedings

AN - SCOPUS:85067285408

T3 - Conference on Human Factors in Computing Systems - Proceedings

BT - CHI EA 2019 - Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems

PB - Association for Computing Machinery

T2 - 2019 CHI Conference on Human Factors in Computing Systems, CHI EA 2019

Y2 - 4 May 2019 through 9 May 2019

ER -