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Timeline Collaboration

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  • Department of Computer Science
This paper explores timelines as a web-based tool for collaboration between citizens and municipal caseworkers. The paper takes its outset in a case study of planning and control of parental leave; a process that may involve surprisingly many actors. As part of the case study, a web-based timeline, CaseLine, was designed. This design crosses the boundaries between leisure and work, in ways that are different from what is often seen in current HCI. The timeline has several roles on these boundaries: It is a shared planning and visualization tool that may be used by parents and caseworkers alone or together, it serves as a contract and a sandbox, as a record and a plan, as inspiration for planning and an authoritative road, as a common information space and a fragmented exchange. Serving all these roles does not happen smoothly, and the paper discusses the challenges of such timeline interaction in, and beyond this case.
Original languageEnglish
Title of host publicationProceedings of the 28th International Conference on Human factors in computing Systems. CHI '10
Number of pages10
PublisherAssociation for Computing Machinery
Publication year2010
ISBN (print)978-1-60558-929-9
Publication statusPublished - 2010
EventACM SIGCHI Conference on Human Factors in Computing Systems - Atlanta, United States
Duration: 10 Apr 201015 Apr 2010
Conference number: 10


ConferenceACM SIGCHI Conference on Human Factors in Computing Systems
LandUnited States

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ID: 19081802