“There is no wire between them”: cross-sector telecare as fitting different ideas of ‘good’

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Citizens suffering from COPD, diabetes or dementia need hospital services, services from GPs, and municipal health services. Thus, they are exposed to complex care pathways and many different healthcare professionals. Drawing on symbolic interactionism and science and technology studies (STS) this chapter scrutinizes ethics in telecare services for vulnerable citizens. The chapter discusses good care pathways based on 16 interviews, observations, photos, logbooks and discussions at a workshop. Three professional groups’ and a group of COPD patients’ ideas of good care pathways are discussed. The analysis is founded on the symbolic interactionist notion of reflexism (Mead, 1967). That is, the process where participants make their joint lines of conduct an object of attention. In terms of this, the method and notion of empirical ethics (Pols, 2015, 2016) is drawn upon to explore how not only different groups of people but also measurements and devices are actively involved in creating as well as hampering collaboration across sectors. That is, the aim of this chapter is to discuss the implication of different values and accountability and make visible how different professional actors seek to fit their lines of action as different ways of seeking good.
Original languageEnglish
Publication year10 Dec 2019
Number of pages11
Publication statusPublished - 10 Dec 2019
EventProPel 2019: Professional, Practice, Education and Learning, Technical University - Technical University, Sydney, Australia
Duration: 9 Dec 201911 Dec 2019


ConferenceProPel 2019: Professional, Practice, Education and Learning, Technical University
LocationTechnical University
Internet address

Bibliographical note

This is a draft, in development for publication. Please do not cite without prior written permission from the authors

    Research areas

  • Telecare, empirical ethics, COPD Nursing Care

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