The Long Road to Benefits Management: Toward an Integrative Management Model

Per Svejvig; Bjarne Rerup Schlichter

doi:10.1177/8756972819896485

The Long Road to Benefits Management: Toward an Integrative Management Model

Department of Management

Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaper › Journal article › Research › peer-review

21 Citations (Scopus)

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Abstract

This paper reports on a four-year action research (AR) study, where the aims were to study benefits management (BM) at a detailed practical level and to evaluate the BM practices applied. Synthesizing the insights from the study shows that the approach is dependent on the context and that the AR process was a challenging endeavor, but also that the project was successful with respect to improving performance. We provide a structured evaluation of the practiced process to uncover weaknesses and improve future interventions by suggesting an integrative management model with three layers: instrumental, practical and reflective.

Original language	English
Journal	Project Management Journal
Volume	51
Issue	3
Pages (from-to)	312-327
ISSN	8756-9728
DOIs	https://doi.org/10.1177/8756972819896485
Publication status	Published - Feb 2020

Keywords

action research
benefits management
harvesting benefits
project management
change management
performance management
business process management
SUCCESS
REALIZATION MANAGEMENT
PERFORMANCE-MEASUREMENT
CHALLENGES
IMPACT
PROJECT-MANAGEMENT
FRAMEWORK
INFORMATION-SYSTEMS
VALUE CREATION

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title = "The Long Road to Benefits Management: Toward an Integrative Management Model",

abstract = "This paper reports on a four-year action research (AR) study, where the aims were to study benefits management (BM) at a detailed practical level and to evaluate the BM practices applied. Synthesizing the insights from the study shows that the approach is dependent on the context and that the AR process was a challenging endeavor, but also that the project was successful with respect to improving performance. We provide a structured evaluation of the practiced process to uncover weaknesses and improve future interventions by suggesting an integrative management model with three layers: instrumental, practical and reflective.",

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author = "Per Svejvig and Schlichter, {Bjarne Rerup}",

year = "2020",

month = feb,

doi = "10.1177/8756972819896485",

language = "English",

volume = "51",

pages = "312--327",

journal = "Project Management Journal",

issn = "8756-9728",

publisher = "SAGE Publications Inc.",

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AU - Svejvig, Per

AU - Schlichter, Bjarne Rerup

PY - 2020/2

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N2 - This paper reports on a four-year action research (AR) study, where the aims were to study benefits management (BM) at a detailed practical level and to evaluate the BM practices applied. Synthesizing the insights from the study shows that the approach is dependent on the context and that the AR process was a challenging endeavor, but also that the project was successful with respect to improving performance. We provide a structured evaluation of the practiced process to uncover weaknesses and improve future interventions by suggesting an integrative management model with three layers: instrumental, practical and reflective.

AB - This paper reports on a four-year action research (AR) study, where the aims were to study benefits management (BM) at a detailed practical level and to evaluate the BM practices applied. Synthesizing the insights from the study shows that the approach is dependent on the context and that the AR process was a challenging endeavor, but also that the project was successful with respect to improving performance. We provide a structured evaluation of the practiced process to uncover weaknesses and improve future interventions by suggesting an integrative management model with three layers: instrumental, practical and reflective.

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KW - benefits management

KW - harvesting benefits

KW - project management

KW - change management

KW - performance management

KW - business process management

KW - SUCCESS

KW - REALIZATION MANAGEMENT

KW - PERFORMANCE-MEASUREMENT

KW - CHALLENGES

KW - IMPACT

KW - PROJECT-MANAGEMENT

KW - FRAMEWORK

KW - INFORMATION-SYSTEMS

KW - VALUE CREATION

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DO - 10.1177/8756972819896485

M3 - Journal article

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VL - 51

SP - 312

EP - 327

JO - Project Management Journal

JF - Project Management Journal

IS - 3

ER -

The Long Road to Benefits Management: Toward an Integrative Management Model

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Keywords

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