TY - CHAP
T1 - The dynamics of knowledge and expertise in social media interactions
T2 - Knowledge types, processes of co-constructing knowledge and discursive reactions
AU - Engberg, Jan
AU - Maier, Carmen Daniela
PY - 2023
Y1 - 2023
N2 - This chapter provides a novel methodological framework for investigating the link between commenting on Facebook posts and co-constructing knowledge. Our case is a post that belongs to WHO’s communication with the public during the COVID-19 pandemic. Based on our previous understanding of knowledge as being generated and co-constructed through three overlapping processes that take place during communicative interactions (knowledge expansion, knowledge enhancement, and knowledge evaluation), the present research work addresses the interplay between these processes (generating specific thematic knowledge types) and cognitive and emotional discursive reactions (materializing the processes). The goal is to clarify how to identify and explain the patterns of relations that may be established between knowledge co-construction processes and the various discursive reactions of the Facebook interactors. As this study is about co-constructing knowledge in a SoMe context, we also show in our qualitative analytical work how reality is transformed through the reactions of various social actors during their exchange of opinions.
AB - This chapter provides a novel methodological framework for investigating the link between commenting on Facebook posts and co-constructing knowledge. Our case is a post that belongs to WHO’s communication with the public during the COVID-19 pandemic. Based on our previous understanding of knowledge as being generated and co-constructed through three overlapping processes that take place during communicative interactions (knowledge expansion, knowledge enhancement, and knowledge evaluation), the present research work addresses the interplay between these processes (generating specific thematic knowledge types) and cognitive and emotional discursive reactions (materializing the processes). The goal is to clarify how to identify and explain the patterns of relations that may be established between knowledge co-construction processes and the various discursive reactions of the Facebook interactors. As this study is about co-constructing knowledge in a SoMe context, we also show in our qualitative analytical work how reality is transformed through the reactions of various social actors during their exchange of opinions.
UR - http://www.scopus.com/inward/record.url?scp=85166032646&partnerID=8YFLogxK
U2 - 10.4324/9781003285120
DO - 10.4324/9781003285120
M3 - Book chapter
SN - 9781032258096
SP - 57
EP - 76
BT - Perspectives on Knowledge Communication
A2 - Engberg, Jan
A2 - Fage-Butler, Antoinette
A2 - Kastberg, Peter
PB - Routledge
CY - New York
ER -