Department of Management

The Changing Value of Enterprise Architecture Capability Maturity

Research output: Contribution to book/anthology/report/proceedingArticle in proceedingsResearchpeer-review


  • Andrea Carugati
  • Lapo Mola, University of Verona, Italy
  • Joao Vieira da Cunha, IESEG - School of Management, Portugal
  • Walter Fernandez, Australian National University, Australia
In the past two decades, enterprise architecture (EA) has become progressively more popular. However, despite increasing interest, enterprise architects still struggle to clearly demonstrate the value of their work. Indeed, the EA value frameworks described in the literature propose a static idea of value and do not consider the evolution in maturity of EA capabilities in organizations. In this article, the goal is to explore how EA value evolves with the maturity of EA capability. We do so using an in-depth case study that was conducted at GMEM, a global electronics manufacturer with multiple years of experience with EA. On the basis of the case analysis, we show that the business value of EA is multidimensional and that it changes as a concept because it changes as organizations gain more experience with EA. We develop a framework for EA business value that matches the evolution in maturity of EA capability."
Original languageEnglish
Title of host publicationAcademy of Management Proceedings
Number of pages6
PublisherAcademy of Management
Publication yearJul 2020
Publication statusPublished - Jul 2020

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