Research output: Contribution to book/anthology/report/proceeding › Article in proceedings › Research › peer-review
Accepted manuscript, 154 KB, PDF document
Final published version
Application-centric computing dominates human-computer interactions, yet the concept of an application is ambiguous and the impact of its ubiquity underexplored. We unpack "the application" through the lens of non-standard knowledge work: freelance, self-employed, and fixed-term contract workers who create knowledge in collaboration with a wide variety of stakeholders on a per-project basis. Based on interviews with fourteen participants we describe how: i) their economic value is intertwined with data and skills related to specific applications; ii) their access to this value is systematically jeopardised in collaboration due to the different application practices, preferences, and proficiencies of other stakeholders; and iii) they mitigate the costs of this compromise through cross-application collaboration strategies. We trace these experiences to common characteristics of applications, such as update processes, interface symmetries, application-document relationships, and operating system and hardware dependencies. By empirically and analytically focusing on "the application", we reveal the implications of the current application-centric computing paradigm and discuss how variations within this model create qualitatively different human-computer interactions.
Original language | English |
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Title of host publication | Proceedings of the 36th annual ACM conference on Human Factors in Computing Systems (CHI '18) |
Number of pages | 12 |
Publisher | Association for Computing Machinery |
Publication year | 2018 |
Article number | 399 |
ISBN (Electronic) | 9781450356206, 9781450356213 |
DOIs | |
Publication status | Published - 2018 |
Event | 2018 CHI Conference on Human Factors in Computing Systems, CHI 2018 - Montreal, Canada Duration: 21 Apr 2018 → 26 Apr 2018 |
Conference | 2018 CHI Conference on Human Factors in Computing Systems, CHI 2018 |
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Land | Canada |
By | Montreal |
Periode | 21/04/2018 → 26/04/2018 |
Sponsor | ACM SIGCHI |
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ID: 121537471