Structuring latent consumer needs using LISREL

Hans Jørn Juhl, Carsten Stig Poulsen, Kai Kristensen, Anne B. Bech, Erling Engelund

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Abstract

Executive summary A LISREL (Linear Structural Relationships) model is formulated according to the hierarchical division of customer needs presented in the literature on Quality Function Deployment (QFD). The purpose is to evaluate the relative importance of first-hand impression and taste experience as regards food products. The empirical illustration is due to a cooperation with a Danish butter cookie company but the authors opinion is that the model has a much wider application which supported by the fact that a similar structure has been found in a dataset on peas.
Translated title of the contributionStructuring latent consumer needs using LISREL
Original languageEnglish
Publication statusPublished - 1995

Keywords

  • HHÅ forskning
  • Forbrugeradfærd
  • Fødevarer
  • Undersøgelsesmetoder
  • Markedsanalyse
  • Quality function deployment
  • MAPP

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