Abstract
Executive summary A LISREL (Linear Structural Relationships) model is formulated according to the hierarchical division of customer needs presented in the literature on Quality Function Deployment (QFD). The purpose is to evaluate the relative importance of first-hand impression and taste experience as regards food products. The empirical illustration is due to a cooperation with a Danish butter cookie company but the authors opinion is that the model has a much wider application which supported by the fact that a similar structure has been found in a dataset on peas.
Translated title of the contribution | Structuring latent consumer needs using LISREL |
---|---|
Original language | English |
Publication status | Published - 1995 |
Keywords
- HHÅ forskning
- Forbrugeradfærd
- Fødevarer
- Undersøgelsesmetoder
- Markedsanalyse
- Quality function deployment
- MAPP