Social cognition and consumer psychology

Joshua M. Ackerman*, Wilson N. Merrell, Lawrence E. Williams

*Corresponding author for this work

Research output: Contribution to book/anthology/report/proceedingBook chapterResearchpeer-review

Abstract

Research on consumer psychology has traditionally been organized from an information processing perspective-the principles and mechanisms associated with what consumers attend to and value and the ways this content shapes consumer choice. This chapter reviews key insights from the past decade of consumer literature through this lens. It then introduces a more holistic framework emphasizing multiple explanatory levels of analysis. A levels-of-analysis framework can encompass the information processing approach, expand the understanding of consumer psychology, and address recent calls for theoretical advancements intended to counter concerns about empirical reproducibility. To support this framework, this chapter discusses recent social cognitive and consumer behavior research relevant to different levels of analysis and ends with a set of actionable proposals intended to improve the study of consumers.

Original languageEnglish
Title of host publicationThe Oxford Handbook of Social Cognition, Second Edition
Number of pages25
PublisherOxford University Press
Publication dateAug 2024
Edition2nd
Pages971-995
Chapter35
ISBN (Print)9780197763414
ISBN (Electronic)9780197763445
Publication statusPublished - Aug 2024

Keywords

  • Causal Levels
  • Consumer Behavior
  • Consumer Motivation
  • Decision-Making
  • Information Processing
  • Levels Of Analysis
  • Social Cognition

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