Quality work in higher education: a multi-stakeholder study

Carter Walter Bloch*, Simon Fuglsang, Johanne Grøndal Glavind, Anna-Kathrine Bendtsen

*Corresponding author for this work

Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaperJournal articleResearchpeer-review

7 Citations (Scopus)
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Abstract

Quality in higher education has been at the top of the political agenda for years, motivating discussion of how to define quality and how standards and assessment can promote quality. However, the literature tends to overlook the processes and practices constituting ‘every-day’ quality. To improve quality, it is important to know how quality is perceived and enacted by the key stakeholders, namely the students, teachers, administrative staff and managers. Informed by the findings of a survey, this article aims to identify and compare the local practices of quality work at higher education institutions in Denmark. The analysis reveals that students, teachers and managers across sectors to a large extent share views on quality work highlighting practices that help develop students’ academic skills, the ability to apply these to practice and the continuous development of teaching practices. Some differences are however also apparent, for example, concerning employability orientation in higher education.
Original languageEnglish
JournalQuality in Higher Education
Volume29
Issue3
Pages (from-to)340-357
Number of pages18
ISSN1353-8322
DOIs
Publication statusPublished - 2023

Keywords

  • Quality
  • delphi study
  • higher education
  • quality conceptualisation
  • quality work

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