Predictors and outcomes of individual knowledge on early-stage pandemic: Social media, information credibility, public opinion, and behavior in a large-scale global study

Yash Chawla; Agnieszka Radziwon; Laurent Scaringella; Ewa Lazarczyk Carlson; Marco Greco; Paulo Duarte Silveira; Eduardo Pestana de Aguiar; Qing Yang Shen; Markus Will; Anna Kowalska-Pyzalska

doi:10.1016/j.ipm.2021.102720

Predictors and outcomes of individual knowledge on early-stage pandemic: Social media, information credibility, public opinion, and behavior in a large-scale global study

Yash Chawla^*, Agnieszka Radziwon, Laurent Scaringella, Ewa Lazarczyk Carlson, Marco Greco, Paulo Duarte Silveira, Eduardo Pestana de Aguiar, Qing Yang Shen, Markus Will, Anna Kowalska-Pyzalska

^*Corresponding author for this work

Department of Business Development and Technology

Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaper › Journal article › Research › peer-review

13 Citations (Scopus)

Abstract

This study explores how individuals obtain knowledge, perceive information sources, behave,
and form opinions while facing a pandemic at an early stage. We develop a conceptual model
linking the predictors of individuals' knowledge with people's behavior and opinions. The model
is empirically tested through a large-scale global survey of 15,552 respondents from 126 nationalities. Our results indicate that relying on one source of information does not lead to favourable behavior towards curbing the pandemic. Furthermore, we need to educate people and control misinformation spread on policy and social network platforms to curb emergencies collectively.

Original language	English
Article number	102720
Journal	Information Processing & Management
Volume	58
Issue	6
Number of pages	15
ISSN	0306-4573
DOIs	https://doi.org/10.1016/j.ipm.2021.102720
Publication status	Published - Nov 2021

Keywords

Early-stage pandemics
Individual knowledge
Internet users
Public behavior
Public opinion
Social media
Sources of information

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10.1016/j.ipm.2021.102720Licence: CC BY-NC-ND

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Chawla, Y., Radziwon, A., Scaringella, L., Carlson, E. L., Greco, M., Silveira, P. D., de Aguiar, E. P., Shen, Q. Y., Will, M., & Kowalska-Pyzalska, A. (2021). Predictors and outcomes of individual knowledge on early-stage pandemic: Social media, information credibility, public opinion, and behavior in a large-scale global study. Information Processing & Management, 58(6), Article 102720. https://doi.org/10.1016/j.ipm.2021.102720

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abstract = "This study explores how individuals obtain knowledge, perceive information sources, behave,and form opinions while facing a pandemic at an early stage. We develop a conceptual modellinking the predictors of individuals' knowledge with people's behavior and opinions. The modelis empirically tested through a large-scale global survey of 15,552 respondents from 126 nationalities. Our results indicate that relying on one source of information does not lead to favourable behavior towards curbing the pandemic. Furthermore, we need to educate people and control misinformation spread on policy and social network platforms to curb emergencies collectively.",

keywords = "Early-stage pandemics, Individual knowledge, Internet users, Public behavior, Public opinion, Social media, Sources of information",

author = "Yash Chawla and Agnieszka Radziwon and Laurent Scaringella and Carlson, {Ewa Lazarczyk} and Marco Greco and Silveira, {Paulo Duarte} and {de Aguiar}, {Eduardo Pestana} and Shen, {Qing Yang} and Markus Will and Anna Kowalska-Pyzalska",

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language = "English",

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Chawla, Y, Radziwon, A, Scaringella, L, Carlson, EL, Greco, M, Silveira, PD, de Aguiar, EP, Shen, QY, Will, M & Kowalska-Pyzalska, A 2021, 'Predictors and outcomes of individual knowledge on early-stage pandemic: Social media, information credibility, public opinion, and behavior in a large-scale global study', Information Processing & Management, vol. 58, no. 6, 102720. https://doi.org/10.1016/j.ipm.2021.102720

Predictors and outcomes of individual knowledge on early-stage pandemic: Social media, information credibility, public opinion, and behavior in a large-scale global study. / Chawla, Yash; Radziwon, Agnieszka; Scaringella, Laurent et al.
In: Information Processing & Management, Vol. 58, No. 6, 102720, 11.2021.

Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaper › Journal article › Research › peer-review

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T1 - Predictors and outcomes of individual knowledge on early-stage pandemic

T2 - Social media, information credibility, public opinion, and behavior in a large-scale global study

AU - Chawla, Yash

AU - Radziwon, Agnieszka

AU - Scaringella, Laurent

AU - Carlson, Ewa Lazarczyk

AU - Greco, Marco

AU - Silveira, Paulo Duarte

AU - de Aguiar, Eduardo Pestana

AU - Shen, Qing Yang

AU - Will, Markus

AU - Kowalska-Pyzalska, Anna

PY - 2021/11

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AB - This study explores how individuals obtain knowledge, perceive information sources, behave,and form opinions while facing a pandemic at an early stage. We develop a conceptual modellinking the predictors of individuals' knowledge with people's behavior and opinions. The modelis empirically tested through a large-scale global survey of 15,552 respondents from 126 nationalities. Our results indicate that relying on one source of information does not lead to favourable behavior towards curbing the pandemic. Furthermore, we need to educate people and control misinformation spread on policy and social network platforms to curb emergencies collectively.

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KW - Individual knowledge

KW - Internet users

KW - Public behavior

KW - Public opinion

KW - Social media

KW - Sources of information

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DO - 10.1016/j.ipm.2021.102720

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SN - 0306-4573

VL - 58

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Predictors and outcomes of individual knowledge on early-stage pandemic: Social media, information credibility, public opinion, and behavior in a large-scale global study

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Keywords

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