PLS Structural Equation Modelling for Customer Satisfaction Measurement: Some empirical and theoretical results

Kai Kristensen, Jacob Kjær Eskildsen

Research output: Contribution to book/anthology/report/proceedingBook chapterResearch

Original languageEnglish
Title of host publicationHandbuch PLS-Pfadmodellierung : Methode, Anwendung, Praxisbeispiele
EditorsFriedhelm Bliemel
Number of pages20
Place of publicationStuttgart
PublisherSchäffer-Poeschel
Publication date2005
Pages5-24
ISBN (Print)9783791023601, 3791023608
Publication statusPublished - 2005

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