Nurses' experiences of the phenomenon ‘isolation communication’

TY - JOUR

T1 - Nurses' experiences of the phenomenon ‘isolation communication’

AU - Holm, Anna

AU - Dreyer, Pia

N1 - Publisher Copyright: © 2022 The Authors. Nursing in Critical Care published by John Wiley & Sons Ltd on behalf of British Association of Critical Care Nurses.

PY - 2023/11

Y1 - 2023/11

N2 - Background: Communication with patients and relatives can be a challenge in the intensive care unit (ICU) setting because of the acute and critical situation. However, when caring for patients with infectious diseases like COVID-19, nurses' communication is challenged further due to the required use of personal protective equipment (PPE) and mandatory isolation regimes. Aim: To explore nurses' experiences of communicating while wearing PPE during COVID-19 isolation precautions in the ICU. Study Design: A qualitative study within the phenomenological-hermeneutic tradition. Data were collected via 12 interviews with nurses working in a Danish ICU from September to November 2020. Data were analysed using a Ricoeur-inspired text interpretation method. Findings: Three themes emerged during the analysis: (1) communication was limited and distanced and nurses had to compromise; (2) the nurses' senses were reduced, and verbal and nonverbal communication practises changed; and (3) patients' and relatives' communicative vulnerability were exposed in an extraordinary situation. Conclusion: The analysis revealed a phenomenon that can be described as ‘isolation communication’. The isolation precautions and use of PPE had a profound impact on the nurses' caring and communicative practices, which were limited in this situation. The nurses found themselves physically, emotionally and socially distanced from the patients, relatives and their colleagues. However, to prevent the spread of the virus, isolation communication is something that the nurses have to endure. Relevance to Clinical Practice: As our findings show that the nurses' communicative practises had to change during isolation communication, it is important for clinical practise and education to focus on implementing communication methods that optimise message transmission between ICU clinicians, patients and relatives in conditions requiring PPE and isolation. We should also focus on how to optimise interdisciplinary health communication in this situation.

AB - Background: Communication with patients and relatives can be a challenge in the intensive care unit (ICU) setting because of the acute and critical situation. However, when caring for patients with infectious diseases like COVID-19, nurses' communication is challenged further due to the required use of personal protective equipment (PPE) and mandatory isolation regimes. Aim: To explore nurses' experiences of communicating while wearing PPE during COVID-19 isolation precautions in the ICU. Study Design: A qualitative study within the phenomenological-hermeneutic tradition. Data were collected via 12 interviews with nurses working in a Danish ICU from September to November 2020. Data were analysed using a Ricoeur-inspired text interpretation method. Findings: Three themes emerged during the analysis: (1) communication was limited and distanced and nurses had to compromise; (2) the nurses' senses were reduced, and verbal and nonverbal communication practises changed; and (3) patients' and relatives' communicative vulnerability were exposed in an extraordinary situation. Conclusion: The analysis revealed a phenomenon that can be described as ‘isolation communication’. The isolation precautions and use of PPE had a profound impact on the nurses' caring and communicative practices, which were limited in this situation. The nurses found themselves physically, emotionally and socially distanced from the patients, relatives and their colleagues. However, to prevent the spread of the virus, isolation communication is something that the nurses have to endure. Relevance to Clinical Practice: As our findings show that the nurses' communicative practises had to change during isolation communication, it is important for clinical practise and education to focus on implementing communication methods that optimise message transmission between ICU clinicians, patients and relatives in conditions requiring PPE and isolation. We should also focus on how to optimise interdisciplinary health communication in this situation.

KW - communication

KW - COVID-19 pandemic

KW - critical care nursing

KW - personal protective equipment

KW - COVID-19

KW - Intensive Care Units

KW - Humans

KW - Nurses

KW - Qualitative Research

KW - Communication

U2 - 10.1111/nicc.12844

DO - 10.1111/nicc.12844

M3 - Journal article

C2 - 36156341

SN - 1362-1017

VL - 28

SP - 885

EP - 892

JO - Nursing in Critical Care

JF - Nursing in Critical Care

IS - 6

ER -