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Mediating Intimacy with DearBoard: a Co-Customizable Keyboard for Everyday Messaging

Research output: Contribution to book/anthology/report/proceedingArticle in proceedingsResearchpeer-review

Standard

Mediating Intimacy with DearBoard: a Co-Customizable Keyboard for Everyday Messaging. / Griggio, Carla Florencia; Sato, Arissa J.; Mackay, Wendy et al.

CHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, 2021. 342.

Research output: Contribution to book/anthology/report/proceedingArticle in proceedingsResearchpeer-review

Harvard

Griggio, CF, Sato, AJ, Mackay, W & Yatani, K 2021, Mediating Intimacy with DearBoard: a Co-Customizable Keyboard for Everyday Messaging. in CHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems., 342, Association for Computing Machinery. https://doi.org/10.1145/3411764.3445757

APA

Griggio, C. F., Sato, A. J., Mackay, W., & Yatani, K. (2021). Mediating Intimacy with DearBoard: a Co-Customizable Keyboard for Everyday Messaging. In CHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems [342] Association for Computing Machinery. https://doi.org/10.1145/3411764.3445757

CBE

Griggio CF, Sato AJ, Mackay W, Yatani K. 2021. Mediating Intimacy with DearBoard: a Co-Customizable Keyboard for Everyday Messaging. In CHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery. Article 342. https://doi.org/10.1145/3411764.3445757

MLA

Griggio, Carla Florencia et al. "Mediating Intimacy with DearBoard: a Co-Customizable Keyboard for Everyday Messaging". CHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery. 2021. https://doi.org/10.1145/3411764.3445757

Vancouver

Griggio CF, Sato AJ, Mackay W, Yatani K. Mediating Intimacy with DearBoard: a Co-Customizable Keyboard for Everyday Messaging. In CHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery. 2021. 342 https://doi.org/10.1145/3411764.3445757

Author

Griggio, Carla Florencia ; Sato, Arissa J. ; Mackay, Wendy et al. / Mediating Intimacy with DearBoard: a Co-Customizable Keyboard for Everyday Messaging. CHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, 2021.

Bibtex

@inproceedings{9d7b1eb1fe984a6d8984fe6b340fd921,
title = "Mediating Intimacy with DearBoard: a Co-Customizable Keyboard for Everyday Messaging",
abstract = "Co-customizations are collaborative customizations in messaging apps that all conversation members can view and change, e.g. the color of chat bubbles on Facebook Messenger. Co-customizations grant new opportunities for expressing intimacy; however, most apps offer private customizations only. To investigate how people in close relationships integrate co-customizations into their established communication app ecosystems, we built DearBoard: an Android keyboard that allows two people to co-customize its color theme and a toolbar of expression shortcuts (emojis and GIFs). In a 5-week field study with 18 pairs of couples, friends, and relatives, participants expressed their shared interests, history, and knowledge of each other through co-customizations that served as meaningful decorations, interface optimizations, conversation themes, and non-verbal channels for playful, affectionate interactions. The co-ownership of the co-customizations invited participants to negotiate who customizes what and for whom they customize. We discuss how co-customizations mediate intimacy through place-making efforts and suggest design opportunities.",
keywords = "CMC, mediated intimacy, close relationships, soft keyboard, co-customizations, ecosystems of communication apps, communication places, emoji, GIF",
author = "Griggio, {Carla Florencia} and Sato, {Arissa J.} and Wendy Mackay and Koji Yatani",
year = "2021",
month = may,
doi = "10.1145/3411764.3445757",
language = "English",
booktitle = "CHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems",
publisher = "Association for Computing Machinery",
address = "United States",

}

RIS

TY - GEN

T1 - Mediating Intimacy with DearBoard: a Co-Customizable Keyboard for Everyday Messaging

AU - Griggio, Carla Florencia

AU - Sato, Arissa J.

AU - Mackay, Wendy

AU - Yatani, Koji

PY - 2021/5

Y1 - 2021/5

N2 - Co-customizations are collaborative customizations in messaging apps that all conversation members can view and change, e.g. the color of chat bubbles on Facebook Messenger. Co-customizations grant new opportunities for expressing intimacy; however, most apps offer private customizations only. To investigate how people in close relationships integrate co-customizations into their established communication app ecosystems, we built DearBoard: an Android keyboard that allows two people to co-customize its color theme and a toolbar of expression shortcuts (emojis and GIFs). In a 5-week field study with 18 pairs of couples, friends, and relatives, participants expressed their shared interests, history, and knowledge of each other through co-customizations that served as meaningful decorations, interface optimizations, conversation themes, and non-verbal channels for playful, affectionate interactions. The co-ownership of the co-customizations invited participants to negotiate who customizes what and for whom they customize. We discuss how co-customizations mediate intimacy through place-making efforts and suggest design opportunities.

AB - Co-customizations are collaborative customizations in messaging apps that all conversation members can view and change, e.g. the color of chat bubbles on Facebook Messenger. Co-customizations grant new opportunities for expressing intimacy; however, most apps offer private customizations only. To investigate how people in close relationships integrate co-customizations into their established communication app ecosystems, we built DearBoard: an Android keyboard that allows two people to co-customize its color theme and a toolbar of expression shortcuts (emojis and GIFs). In a 5-week field study with 18 pairs of couples, friends, and relatives, participants expressed their shared interests, history, and knowledge of each other through co-customizations that served as meaningful decorations, interface optimizations, conversation themes, and non-verbal channels for playful, affectionate interactions. The co-ownership of the co-customizations invited participants to negotiate who customizes what and for whom they customize. We discuss how co-customizations mediate intimacy through place-making efforts and suggest design opportunities.

KW - CMC, mediated intimacy, close relationships, soft keyboard, co-customizations, ecosystems of communication apps, communication places, emoji, GIF

UR - https://youtu.be/hgPL86aaz5Y

U2 - 10.1145/3411764.3445757

DO - 10.1145/3411764.3445757

M3 - Article in proceedings

BT - CHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems

PB - Association for Computing Machinery

ER -