Successful organizational change depends on leadership, and this chapter reviews the literature on leadership in different types of public organization change processes. While transformational leadership is typically used more in planned processes of change, distributed leadership often accompanies emergent change processes. A key insight, however, is that the two leadership approaches should be viewed as complementary, depending on the characteristics of the different public organizations’ environments and structures. The bureaucratic structure and primacy of politics, the employment of public service professionals, and the environmental complexity with many stakeholders and complexity in tasks are all factors that affect the effectiveness of change leadership in public organizations. Future studies should address these characteristics in comparative and longitudinal studies that examine the mechanisms through which leadership contributes to the implementation of organizational change.
|Title of host publication
|Managing for Public Service Performance : How People and Values Make a Difference
|Peter Leisink, Lotte Bøgh Andersen, Gene Brewer, Christian Bøtcher Jacobsen, Eva Knies, Wouter Vandenabeele
|Place of publication
|Oxford University Press
|Published - 2021