TY - GEN
T1 - Investigating Employee Acceptance of Automated Technologies in Healthcare
T2 - 26th International Conference on Human-Computer Interaction, HCII 2024
AU - Niemann Frandsen, Lukas
AU - Lundvang, Hans Henrik
AU - Hidegföldi, Máté
AU - Karpavičė, Justina
N1 - Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.
PY - 2024
Y1 - 2024
N2 - The transition from manual to automated processes has become a central challenge that hinders the successful adoption of technologies, resulting in heightened resistance and anxiety among employees regarding technological changes. Therefore, this research aims to investigate individuals’ perceptions of automated technologies and identify variables impacting technology adoption. The research is based on a cross-sectional case study that examined the employees’ acceptance of the automated bed washer at three regional hospitals within the Midtjylland region in Denmark. This study extends the TAM by incorporating facilitating conditions, self-efficacy, social influence, anxiety, and trust. A mixed-method approach was applied for data collection, including insights from observations and results from interviews, complemented with a TAM-based questionnaire. Drawing from the results, facilitating conditions, self-efficacy and trust were identified as the key determinants impacting PU and PEOU.
AB - The transition from manual to automated processes has become a central challenge that hinders the successful adoption of technologies, resulting in heightened resistance and anxiety among employees regarding technological changes. Therefore, this research aims to investigate individuals’ perceptions of automated technologies and identify variables impacting technology adoption. The research is based on a cross-sectional case study that examined the employees’ acceptance of the automated bed washer at three regional hospitals within the Midtjylland region in Denmark. This study extends the TAM by incorporating facilitating conditions, self-efficacy, social influence, anxiety, and trust. A mixed-method approach was applied for data collection, including insights from observations and results from interviews, complemented with a TAM-based questionnaire. Drawing from the results, facilitating conditions, self-efficacy and trust were identified as the key determinants impacting PU and PEOU.
KW - Automated Technologies
KW - Employees Acceptance
KW - Healthcare
KW - Technology Acceptance Model
UR - http://www.scopus.com/inward/record.url?scp=85195602677&partnerID=8YFLogxK
U2 - 10.1007/978-3-031-61966-3_35
DO - 10.1007/978-3-031-61966-3_35
M3 - Article in proceedings
AN - SCOPUS:85195602677
SN - 9783031619656
T3 - Communications in Computer and Information Science
SP - 321
EP - 333
BT - HCI International 2024 Posters. HCII 2024
A2 - Stephanidis, Constantine
A2 - Antona, Margherita
A2 - Ntoa, Stavroula
A2 - Salvendy, Gavriel
PB - Springer
CY - Cham
Y2 - 29 June 2024 through 4 July 2024
ER -