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Intermingling AI and IoT Affordances: The expansion of social opportunities for service users and providers

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This commentary looks at prediction as a technical affordance of AI, reflecting on how it can impact our framing of cybernized services. This reframing enables researchers to consider effects of intermingling the social and technology in processes of co-creation of value and co-destruction for cybernized services.
Original languageEnglish
Article number7
JournalScandinavian Journal of Information Systems
Volume31
Issue2
Number of pages3
ISSN0905-0167
Publication statusPublished - 2019

    Research areas

  • prediction, AI, cybernized services

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