Department of Management

Incumbent response to disruptive innovation: The case of the Swedish-Finnish telecom operator TeliaSonera AB

Research output: Contribution to conferencePaperResearchpeer-review


  • Matti Kaulio, Royal Institute of Technology, KTH, Sweden
  • Kent Thorén, Royal Institute of Technology, KTH, Sweden
  • René Rohrbeck
This article presents a preliminary analysis of a retrospective longitudinal case study of an incumbent, the Swedish-Finnish Telecom operator TeliaSonera AB, with focus on its responses to technical and business model change. Findings nuance the general understanding of Telco’s as passive actors in relation to disruptive change. In relation to technical change the case company has successfully in transferred its technology from one generation to the next during more than 20 years. In relation to business model change the case company has been proactive but not successful in major business model changes, however successful in minor business model adaptions. An implication hereof is that the business model concept as such has low predictive power in explaining success and failure and is in the need of an operationalization. In addition, the article discusses the relationship between technological innovation and business innovation.
Original languageEnglish
Publication year2016
Number of pages13
Publication statusPublished - 2016
Event23rd Innovation and Product Development Management Conference - University of Strathclyde, Glasgow, United Kingdom
Duration: 12 Jun 201614 Jun 2016


Conference23rd Innovation and Product Development Management Conference
LocationUniversity of Strathclyde
CountryUnited Kingdom
Internet address

    Research areas

  • Disruptive innovation, Telecommunication, Business Model Innovation

See relations at Aarhus University Citationformats

Download statistics

No data available

ID: 103994626