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Impediments to User Gains: Experiences from a Critical Participatory Design Project

Research output: Contribution to book/anthology/report/proceedingArticle in proceedingsResearchpeer-review

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Impediments to User Gains: Experiences from a Critical Participatory Design Project. / Bossen, Claus; Dindler, Christian; Iversen, Ole Sejer.

Proceedings of Participatory Design Conference. New York : Association for Computing Machinery, 2012. p. 31-40 (P D C).

Research output: Contribution to book/anthology/report/proceedingArticle in proceedingsResearchpeer-review

Harvard

Bossen, C, Dindler, C & Iversen, OS 2012, Impediments to User Gains: Experiences from a Critical Participatory Design Project. in Proceedings of Participatory Design Conference. Association for Computing Machinery, New York, P D C, pp. 31-40.

APA

Bossen, C., Dindler, C., & Iversen, O. S. (2012). Impediments to User Gains: Experiences from a Critical Participatory Design Project. In Proceedings of Participatory Design Conference (pp. 31-40). Association for Computing Machinery. P D C

CBE

Bossen C, Dindler C, Iversen OS. 2012. Impediments to User Gains: Experiences from a Critical Participatory Design Project. In Proceedings of Participatory Design Conference. New York: Association for Computing Machinery. pp. 31-40. (P D C).

MLA

Bossen, Claus, Christian Dindler, and Ole Sejer Iversen "Impediments to User Gains: Experiences from a Critical Participatory Design Project". Proceedings of Participatory Design Conference. New York: Association for Computing Machinery. (P D C). 2012, 31-40.

Vancouver

Bossen C, Dindler C, Iversen OS. Impediments to User Gains: Experiences from a Critical Participatory Design Project. In Proceedings of Participatory Design Conference. New York: Association for Computing Machinery. 2012. p. 31-40. (P D C).

Author

Bossen, Claus ; Dindler, Christian ; Iversen, Ole Sejer. / Impediments to User Gains: Experiences from a Critical Participatory Design Project. Proceedings of Participatory Design Conference. New York : Association for Computing Machinery, 2012. pp. 31-40 (P D C).

Bibtex

@inproceedings{9490d5f490884cadb3b50c8c408b4919,
title = "Impediments to User Gains: Experiences from a Critical Participatory Design Project",
abstract = "Actual studies of user gains from involvement in design processes are few, although a concern for users{\textquoteright} gains is a core characteristic of participatory design (PD). We explore the question of user gains through a retrospective evaluation of a critical PD project. We conducted ten qualitative interviews with participants in a project aimed at developing technology that fosters engaging museum experiences, and rethinking cultural heritage communication. Despite the use of established PD techniques by experienced PD practitioners, a significant number of frustrations relating to the PD process were prominent in the research study. Based on these findings, we provide an analysis of impediments for users gains in PD projects: Differences between aims were unresolved, absence of a shared set-up for collaboration and different conceptions of technology.",
keywords = "brugerdreven innovation, Brugerinddragelse, Evaluering",
author = "Claus Bossen and Christian Dindler and Iversen, {Ole Sejer}",
year = "2012",
month = sep,
language = "English",
isbn = "978-1-4503-0846-5",
series = "P D C",
publisher = "Association for Computing Machinery",
pages = "31--40",
booktitle = "Proceedings of Participatory Design Conference",
address = "United States",

}

RIS

TY - GEN

T1 - Impediments to User Gains: Experiences from a Critical Participatory Design Project

AU - Bossen, Claus

AU - Dindler, Christian

AU - Iversen, Ole Sejer

PY - 2012/9

Y1 - 2012/9

N2 - Actual studies of user gains from involvement in design processes are few, although a concern for users’ gains is a core characteristic of participatory design (PD). We explore the question of user gains through a retrospective evaluation of a critical PD project. We conducted ten qualitative interviews with participants in a project aimed at developing technology that fosters engaging museum experiences, and rethinking cultural heritage communication. Despite the use of established PD techniques by experienced PD practitioners, a significant number of frustrations relating to the PD process were prominent in the research study. Based on these findings, we provide an analysis of impediments for users gains in PD projects: Differences between aims were unresolved, absence of a shared set-up for collaboration and different conceptions of technology.

AB - Actual studies of user gains from involvement in design processes are few, although a concern for users’ gains is a core characteristic of participatory design (PD). We explore the question of user gains through a retrospective evaluation of a critical PD project. We conducted ten qualitative interviews with participants in a project aimed at developing technology that fosters engaging museum experiences, and rethinking cultural heritage communication. Despite the use of established PD techniques by experienced PD practitioners, a significant number of frustrations relating to the PD process were prominent in the research study. Based on these findings, we provide an analysis of impediments for users gains in PD projects: Differences between aims were unresolved, absence of a shared set-up for collaboration and different conceptions of technology.

KW - brugerdreven innovation

KW - Brugerinddragelse

KW - Evaluering

M3 - Article in proceedings

SN - 978-1-4503-0846-5

T3 - P D C

SP - 31

EP - 40

BT - Proceedings of Participatory Design Conference

PB - Association for Computing Machinery

CY - New York

ER -