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Grouping notes through nodes: The functions of Post-It notes in design team cognition

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  • Graham Dove, Tandon School of Engineering, New York University, U.S.
  • ,
  • Sille Julie Jøhnk Abildgaard, Copenhagen Business School
  • ,
  • Michael Mose Biskjaer
  • Nicolai Brodersen Hansen, Department of Industrial Design, Eindhoven University of Technology
  • ,
  • Bo T. Christensen, Copenhagen Business School, Denmark
  • Kim Halskov
We investigate the way Post-It notes support creative design team practice, focusing on how they function as cognitive externalisations that, through grouping activities, support categorisation qualities associated with semantic long-term memory. We use a multimodal approach, drawing on ethnomethodology and conversation analysis, which places gestures and interactions with Post-It notes on a similar footing to speech and text. This highlights the role of these interactions in the situational context, as the design team shape and are shaped by them. Following Dix and Gongora (2011), we identify four overlapping functions: informational, formational, transformational and transcendental. We then examine the emergence of concepts and themes through grouping individual Post-It notes, showing how they might be considered nodes in an emerging semantic network.
Original languageEnglish
JournalDesign Studies
Pages (from-to)112-134
Number of pages23
Publication statusPublished - 2018

    Research areas

  • Post-It notes, design cognition, design tools, collaborative design

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