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Human Capital and Administrative Burden: The Role of Cognitive Resources in Citizen-State Interactions

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  • Julian Christensen
  • ,
  • Lene Aarøe
  • Martin Bækgaard
  • Pamela Herd, McCourt School of Public Policy, Georgetown University, United States
  • Donald P. Moynihan, McCourt School of Public Policy, Georgetown University, United States
One means by which the state reinforces inequality is by imposing administrative burdens that loom larger for citizens with lower levels of human capital. Integrating insights from various disciplines, this article focuses on one aspect of human capital: cognitive resources. The authors outline a model that explains how burdens and cognitive resources, especially executive functioning, interrelate. The article then presents illustrative examples, highlighting three common life factors—scarcity, health problems, and age‐related cognitive decline. These factors create a human capital catch‐22, increasing people's likelihood of needing state assistance while simultaneously undermining the cognitive resources required to negotiate the burdens they encounter while seeking such assistance. The result is to reduce access to state benefits and increase inequality. The article concludes by calling for scholars of behavioral public administration and public administration more generally to incorporate more attention to human capital into their research.
Original languageEnglish
JournalPublic Administration Review
Volume80
Issue1
Pages (from-to)127-136
Number of pages10
ISSN0033-3352
DOIs
Publication statusPublished - 2020

    Research areas

  • ATTENTION, COSTS, EXECUTIVE FUNCTION, HYPERACTIVITY, IMPAIRMENT, INDIVIDUAL-DIFFERENCES, MORTALITY, PREVALENCE, SELF-CONTROL, WELFARE

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