Research output: Contribution to book/anthology/report/proceeding › Article in proceedings › Research › peer-review
How Physicians ‘Achieve Overview’: A Case-based Study in a Hospital Ward. / Bossen, Claus; Jensen, Lotte Groth.
Proceedings of the 2014 Conference on CSCW. Association for Computing Machinery, 2014. p. 257-268 (Conference on Computer Supported Cooperative Work. Proceedings).Research output: Contribution to book/anthology/report/proceeding › Article in proceedings › Research › peer-review
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TY - GEN
T1 - How Physicians ‘Achieve Overview’: A Case-based Study in a Hospital Ward
AU - Bossen, Claus
AU - Jensen, Lotte Groth
PY - 2014
Y1 - 2014
N2 - Clinicians' work in hospitals is safety- and time-critical, and often stressful due to the number and complexity of patient cases they must attend to. Therefore, how clinicians gather information, identify problems and make decisions concerning patients is a crucial concern, a process that can be labelled 'achieving overview'. In the process, clinicians use various artefacts amongst which medical records are central. Decades of experience is embedded in the structure and use of paper-based records. However, the development of electronic patient records (EPR) will change both structure and use of medical records, including 'achieving overview'. We conducted an ethnographic study in a hospital ward using paper-based medical records in order to understand how clinicians achieve overview. Inspired by the approach of exnovation, we elicit the use of paper-based records in order to inform the design of EPRs. We propose five axes which span out the process of achieving overview and describe implications for design of EPRs.
AB - Clinicians' work in hospitals is safety- and time-critical, and often stressful due to the number and complexity of patient cases they must attend to. Therefore, how clinicians gather information, identify problems and make decisions concerning patients is a crucial concern, a process that can be labelled 'achieving overview'. In the process, clinicians use various artefacts amongst which medical records are central. Decades of experience is embedded in the structure and use of paper-based records. However, the development of electronic patient records (EPR) will change both structure and use of medical records, including 'achieving overview'. We conducted an ethnographic study in a hospital ward using paper-based medical records in order to understand how clinicians achieve overview. Inspired by the approach of exnovation, we elicit the use of paper-based records in order to inform the design of EPRs. We propose five axes which span out the process of achieving overview and describe implications for design of EPRs.
KW - case study
KW - elektronisk patient journal
KW - læger
KW - overblik
KW - sundhedsvæsen
KW - IT
KW - computer supported cooperative work
KW - patient records
KW - Healthcare
KW - physicians
KW - overview
U2 - 10.1145/2531602.2531620
DO - 10.1145/2531602.2531620
M3 - Article in proceedings
T3 - Conference on Computer Supported Cooperative Work. Proceedings
SP - 257
EP - 268
BT - Proceedings of the 2014 Conference on CSCW
PB - Association for Computing Machinery
ER -