Abstract
This paper adopted a longitudinal case study and thematic analysis to explore how a firm adapts global S&OP structure and process to evolving business environments. The study traces the evolution of S&OP through close collaboration with a leading industry entity that implemented a global S&OP at headquarter. This investigation identified four pivotal events that have significantly influenced the contextual environment of S&OP. Data for the study were collected through various methods, including semi-structured interviews, direct observations, analyses of meeting notes, and strategy reports. This research illuminates the dynamic attributes of S&OP from a fit perspective. These transitional pathways have been categorized as direct, indirect, conditional, and temporary. The study reveals that dynamics complexity, such as supply uncertainty, is one of key drivers of S&OP temporary and indirect transition. Changes in Organizational characteristics is more complex, which often require the use of S&OP flexibility for direct transition.
| Original language | English |
|---|---|
| Book series | IFAC-PapersOnLine |
| Volume | 58 |
| Issue | 27 |
| Pages (from-to) | 1200-1209 |
| Number of pages | 10 |
| ISSN | 2405-8971 |
| Publication status | Published - 2024 |
| Event | 18th IFAC Workshop on Time Delay Systems, TDS 2024 - Udine, Italy Duration: 2 Oct 2023 → 5 Oct 2023 |
Conference
| Conference | 18th IFAC Workshop on Time Delay Systems, TDS 2024 |
|---|---|
| Country/Territory | Italy |
| City | Udine |
| Period | 02/10/2023 → 05/10/2023 |
Keywords
- Qualitative longitudinal case study
- Sales and Operations planning
- thematic analysis
- transition pathways