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Epiphanies and other aspects of the work of call-takers on a software helpline

Research output: Contribution to conferencePaperResearch

  • Alan Firth, Aalborg University
Original languageEnglish
Publication year2001
Number of pages25
Publication statusPublished - 2001
Externally publishedYes
EventDept. of Communication Research Seminar - University of Southern Denmark, Odense, Denmark
Duration: 30 Mar 2001 → …


SeminarDept. of Communication Research Seminar
LocationUniversity of Southern Denmark
Period30/03/2001 → …

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