Efficiency and Care in Community-Led Initiatives

Chiara Rossitto, Henrik Korsgaard, Airi Lampinen, Susanne Bødker

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Abstract

This paper illustrates the multifaceted aspects of caring practices, and the ways they are entangled with the organizing of community-driven initiatives. Highlighting the situated inter-dependencies between concerns for care and efficiency, and considering caring practices as essential to the practical work that makes communities work, we reflect on how caring and efficiency rationalities frame the use, and scope the design of digital technologies. Drawing on two cases, the analysis shows the ways in which digital technologies oftentimes overshadow communities' key concerns for care, and how attempts to design for community settings can result in anti-designs, that is sociotechnical configurations that can disrupt caring practices. The contribution of the paper is twofold: first, an analysis of the different configurations of caring and efficiency and, second, a focus on care in the design and appropriation of technologies into this space.
Original languageEnglish
Article number467
JournalProceedings of the ACM on Human-Computer Interaction
Volume5
IssueCSCW2
Number of pages27
ISSN2573-0142
DOIs
Publication statusPublished - Oct 2021
EventCSCW 2021 -
Duration: 25 Oct 202127 Oct 2021

Conference

ConferenceCSCW 2021
Period25/10/202127/10/2021

Keywords

  • caring
  • technology appropriation
  • anti-designs
  • qualitative studies
  • community-driven initiatives

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