Drivers of Adoption and Implementation of Internet-Based Marketing Channels

    Research output: Contribution to book/anthology/report/proceedingBook chapterResearch

    Abstract

    This chapter analyses factors influencing manufacturers= adoption and implementation of Internet-based marketing channels, using models based on marketing channel and organisational innovation theory. Survey data from 1163 Danish, Finnish, and Swedish manufacturers form the empirical basis for testing the models using LISREL analysis. The results stress that adoption of Internet-based marketing is influenced by willingness to cannibalize, management support, market pressure, and a firm=s knowledge of IT. Willingness to cannibalize mediates the effects of future market orientation, ownership, specialised investments, and management support. This is mainly the case in small firms, as the importance of the various drivers and the adoption pattern vary between size categories. Market-pull factors have relatively more explanatory power in medium-sized and large companies.

    Original languageEnglish
    Title of host publicationE-Business Innovation and Process Management
    EditorsIn Lee
    Number of pages26
    PublisherCybertech Publishing, Idea Group Inc.
    Publication date2007
    Pages42-67
    Publication statusPublished - 2007

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