Does Performance Disclosure Affect User Satisfaction, Voice, and Exit? Experimental Evidence from Service Users

Computer Science

• Experimental Evidence 100%
• Performance Information 100%
• User Satisfaction 100%
• Provider Service 66%
• Performance Data 66%
• Information Disclosure 33%
• Personal Information 33%
• User Performance 33%
• Service to User 33%
• Hypothetical Scenario 33%
• Direct Interaction 33%

Social Sciences

• Consumers 100%
• User Satisfaction 100%
• Service Provider 40%
• Public Utilities 40%
• Incentive 20%
• Public Education 20%
• Survey Experiment 20%
• Source of Information 20%
• Public Administration 20%

Economics, Econometrics and Finance

• Public Service 100%
• Exit Strategy 100%
• Incentives 50%
• Public Administration 50%