Department of Economics and Business Economics

Digitalization in the value chain: An exploratory study of Danish SME's

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  • Lars Grubbe Dietrichson
  • ,
  • Ulrik Kragh, Denmark
Organizations of today experience an ever-increasing demand for digital transformation due to intense competition, customer demand, and increasing regulation and bureaucratization. Simul-taneously, large companies have been in the forefront of taking advantage of digitization-enabled real-time data access and analysis, and improved technological processing capabilities. There is a conception that the majority of companies, namely small and medium-sized enterprises (SMEs), are struggling and are left behind in this race for digitalization. This exploratory study shows where and how a group of 14 Danish SMEs apply digitalization in their value chain. Empirical data comes from three focus groups containing 14 managers from mature SMEs as well as from younger SMEs that are born digital. To make our findings more generalizable, we suggest a quan-titative study of SMEs on a larger scale, as well as to compare the digitalization activities we have found to best practice and find the drivers behind such activities.
Original languageEnglish
Publication year2019
Number of pages14
Publication statusPublished - 2019
EventIRIS/SCIS Conference - Nokia, Finland
Duration: 11 Aug 201914 Aug 2019


ConferenceIRIS/SCIS Conference
Internet address

    Research areas

  • Digitalization, Value chain, SME, Denmark

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