Abstract
Development of food products is considered as a design problem. Through development of a theoretical model QFD is applied to integrate market information on customer satisfaction with information from a sensory analysis. The aim is to translate th information from these two datasets into design attributes and develop a technical specification for the "optimal" product. This translation can not be made effectively unless costs are taken into account. Hence the "House of Quality" is extended include costs effects. Closing the gap between the actual and the optimal situation requires data of high quality and systematized in the most efficient manner. In the empirical part of the paper we analyze data on customer requirements in a LISRE setting in order to improve the understanding of the market.
Translated title of the contribution | Developing food products in accordance with customer demands |
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Original language | English |
Publication status | Published - 1994 |
Keywords
- HHÅ forskning