Designing the desirable smart home: A study of household experiences and energy consumption impacts

Rikke Hagensby Jensen, Yolande Strengers, Jesper Kjeldskov, Larissa Nicholls, Mikael B. Skov

Research output: Contribution to book/anthology/report/proceedingArticle in proceedingsResearchpeer-review

81 Citations (Scopus)

Abstract

Research has shown that desirable designs shape the use and experiences people have when interacting with technology. Nevertheless, how desirability influences energy consumption is often overlooked, particularly in HCI studies evaluating the sustainability benefits of smart home technology. In this paper, we present a qualitative study with 23 Australian households who reflect on their experiences of living with smart home devices. Drawing on Nelson and Stolterman's concept of desiderata we develop a typology of householders' desires for the smart home and their energy implications. We structure these desires as three smart home personas: the helper, optimiser and hedonist, which align with desiderata's three approaches to desire (reason, ethics and aesthetics). We use these insights to discuss how desirability can be used within HCI for steering design of the smart home towards sustainability.

Original languageEnglish
Title of host publicationCHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems : Engage with CHI
PublisherAssociation for Computing Machinery, Inc.
Publication date20 Apr 2018
ISBN (Electronic)9781450356206, 9781450356213
DOIs
Publication statusPublished - 20 Apr 2018
Externally publishedYes
Event2018 CHI Conference on Human Factors in Computing Systems, CHI 2018 - Montreal, Canada
Duration: 21 Apr 201826 Apr 2018

Conference

Conference2018 CHI Conference on Human Factors in Computing Systems, CHI 2018
Country/TerritoryCanada
CityMontreal
Period21/04/201826/04/2018

Keywords

  • Desiderata
  • Desirability
  • Domestic
  • Energy consumption
  • Smart homes
  • Sustainability

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