| Original language | Danish |
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| Title of host publication | Total Quality Management, Kap. 9.1 |
| Editors | Kai Kristensen, Henrik D. Sørensen |
| Number of pages | 24 |
| Place of publication | København |
| Publisher | Børsen Forum A/S |
| Publication date | 2006 |
| Pages | 1-24 |
| Publication status | Published - 2006 |
| Series | Børsen Ledelseshåndbøger |
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