Customer Satisfaction - The role of transparency

Jacob Kjær Eskildsen, Kai Kristensen

Research output: Contribution to conferencePaperResearch

Original languageEnglish
Publication date2005
Number of pages8
Publication statusPublished - 2005
EventThe 10th World Congress for Total Quality Management - Winnipeg, Canada
Duration: 22 Aug 200524 Aug 2005

Conference

ConferenceThe 10th World Congress for Total Quality Management
Country/TerritoryCanada
CityWinnipeg
Period22/08/200524/08/2005

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