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Constructing a knowledge-based identity: Experiences from working with intellectual capital statements

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  • Isa Jensen Kjærgaard, Denmark
  • Department of Business Studies
This paper analyses the inter-relationship between organizational identity and intellectual capital (IC) statements and suggests the IC statement as a framework for developing a knowledge-based identity. The results are based on a case study of a Danish electricity transmission system company, which started the process of changing its public provider identity towards a knowledge-based identity in a changing market by applying the framework of an IC statement. The IC statement, as a new way of defining and working with strategic company resources, makes it possible for a company to communicate how it wishes to define its activities both externally and internally. The paper concludes that, by working with IC statements, a company can achieve a way of constructing a new identity. Furthermore, the process of creating an IC statement can legitimize the whole idea of changing towards a knowledge-based identity.
Original languageEnglish
JournalCorporate Reputation Review
Pages (from-to)266-275
Number of pages10
Publication statusPublished - 2003

    Research areas

  • intellectual capital statement, organizational identity, case study, Denmark, non-profit, videnregnskab, organisatorisk identitet, casestudie, Danmark, ikke-profit

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