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Caught up or Protected by the Past? How Reputational Histories Matter for Agencies' Media Reputations

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DOI

Reputation scholars have convincingly demonstrated the relevance of understanding the behavior of government agencies as motivated by reputational concerns. Yet we must still expand our understanding of how agency audiences pass reputational judgments. Combining insights from bureaucratic reputation theory with psychological theories (motivated reasoning and attribution theory), this article theorizes and tests whether agencies' reputational histories increase the likelihood of receiving positive or negative newspaper coverage. Our findings are based on an extensive coding of 11,041 newspaper articles over a 10-year period in Denmark and Flanders (Belgium) regarding 40 agencies. We introduce a measure of reputational history from communication studies. The analysis identifies that both negative and positive reputational histories are related to the valence of newspaper coverage, suggesting that the past reputations of agencies are part of the cognitive basis upon which audiences form reputational judgment.

Original languageEnglish
JournalJournal of Public Administration Research and Theory
Volume31
Issue3
Pages (from-to)506-522
Number of pages17
ISSN1053-1858
DOIs
Publication statusPublished - Jul 2021

Bibliographical note

Publisher Copyright:
© 2021 The Author(s).

    Research areas

  • ACCOUNTABILITY, COMMUNICATION, NEGATIVITY, NEWS, PERFORMANCE EVIDENCE, RELIABILITY

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