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CareCoor: Augmenting the Coordination of Cooperative Home Care Work

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Standard

CareCoor: Augmenting the Coordination of Cooperative Home Care Work. / Bossen, Claus; Christensen, Lars Rune; Grönvall, Erik; Vestergaard, Lasse Steenbock.

In: International Journal of Medical Informatics, Vol. 82, No. 5, 01.2013, p. e189-e199.

Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaperJournal articleResearchpeer-review

Harvard

Bossen, C, Christensen, LR, Grönvall, E & Vestergaard, LS 2013, 'CareCoor: Augmenting the Coordination of Cooperative Home Care Work', International Journal of Medical Informatics, vol. 82, no. 5, pp. e189-e199. https://doi.org/10.1016/j.ijmedinf.2012.10.005

APA

Bossen, C., Christensen, L. R., Grönvall, E., & Vestergaard, L. S. (2013). CareCoor: Augmenting the Coordination of Cooperative Home Care Work. International Journal of Medical Informatics, 82(5), e189-e199. https://doi.org/10.1016/j.ijmedinf.2012.10.005

CBE

Bossen C, Christensen LR, Grönvall E, Vestergaard LS. 2013. CareCoor: Augmenting the Coordination of Cooperative Home Care Work. International Journal of Medical Informatics. 82(5):e189-e199. https://doi.org/10.1016/j.ijmedinf.2012.10.005

MLA

Vancouver

Bossen C, Christensen LR, Grönvall E, Vestergaard LS. CareCoor: Augmenting the Coordination of Cooperative Home Care Work. International Journal of Medical Informatics. 2013 Jan;82(5):e189-e199. https://doi.org/10.1016/j.ijmedinf.2012.10.005

Author

Bossen, Claus ; Christensen, Lars Rune ; Grönvall, Erik ; Vestergaard, Lasse Steenbock. / CareCoor: Augmenting the Coordination of Cooperative Home Care Work. In: International Journal of Medical Informatics. 2013 ; Vol. 82, No. 5. pp. e189-e199.

Bibtex

@article{e1a1b4cb0d3a415bb8440216ef7e68b3,
title = "CareCoor: Augmenting the Coordination of Cooperative Home Care Work",
abstract = "ObjectivesThe present study aims to augment the network of home care around elderly. We investigate the nature of cooperative work between relatives and home care workers around elderly persons; present the CareCoor system developed to support that work; and report experiences from two pilot tests of CareCoor.MethodsWe employed ethnographic fieldwork methods and conducted participatory design workshops to throw light on the nature of cooperative home care work, and to elicit implications for the design of an IT system that would support the work of relatives and home care workers around elderly persons. The design implications led to the development of a prototype, called CareCoor, which is accessible via a tablet PC and on the Internet. CareCoor was subsequently evaluated in two pilot tests. The first lasted a week and included three elderly, their next of kin and the affiliated home care workers, while the second test lasted for six weeks and involved five elderly people, their next of kin and relevant home care workers.ResultsIn the paper we make three major points, namely, (1) home care work is highly cooperative in nature and involves substantial coordinative efforts on the part of the actors involved, (2) the network of care around elderly can be augmented with new technology that allows all members of the network to follow, influence and be a part of the cooperative care of the elderly, and (3) CareCoor, the prototype introduced in this study, shows promise as it was well received during test and evaluation.ConclusionHome care work is increasingly important due to the ageing populations of Europe, the USA and large parts of Asia. Home care work between relatives and home care workers is inherently a cooperative effort, and can be facilitated and augmented by new information technology such as CareCoor. The pilot tests of CareCoor revealed promising results and will be further developed and evaluated in a larger test.",
keywords = "Sundheds It, Hjemmeservice, computer supported cooperative work, Koordinations-arbejde, p{\aa}r{\o}rende, {\ae}ldre, computer supported cooperative work, health care, home care work, IT design",
author = "Claus Bossen and Christensen, {Lars Rune} and Erik Gr{\"o}nvall and Vestergaard, {Lasse Steenbock}",
year = "2013",
month = jan,
doi = "10.1016/j.ijmedinf.2012.10.005",
language = "English",
volume = "82",
pages = "e189--e199",
journal = "International Journal of Medical Informatics",
issn = "1386-5056",
publisher = "Elsevier Ireland Ltd.",
number = "5",

}

RIS

TY - JOUR

T1 - CareCoor: Augmenting the Coordination of Cooperative Home Care Work

AU - Bossen, Claus

AU - Christensen, Lars Rune

AU - Grönvall, Erik

AU - Vestergaard, Lasse Steenbock

PY - 2013/1

Y1 - 2013/1

N2 - ObjectivesThe present study aims to augment the network of home care around elderly. We investigate the nature of cooperative work between relatives and home care workers around elderly persons; present the CareCoor system developed to support that work; and report experiences from two pilot tests of CareCoor.MethodsWe employed ethnographic fieldwork methods and conducted participatory design workshops to throw light on the nature of cooperative home care work, and to elicit implications for the design of an IT system that would support the work of relatives and home care workers around elderly persons. The design implications led to the development of a prototype, called CareCoor, which is accessible via a tablet PC and on the Internet. CareCoor was subsequently evaluated in two pilot tests. The first lasted a week and included three elderly, their next of kin and the affiliated home care workers, while the second test lasted for six weeks and involved five elderly people, their next of kin and relevant home care workers.ResultsIn the paper we make three major points, namely, (1) home care work is highly cooperative in nature and involves substantial coordinative efforts on the part of the actors involved, (2) the network of care around elderly can be augmented with new technology that allows all members of the network to follow, influence and be a part of the cooperative care of the elderly, and (3) CareCoor, the prototype introduced in this study, shows promise as it was well received during test and evaluation.ConclusionHome care work is increasingly important due to the ageing populations of Europe, the USA and large parts of Asia. Home care work between relatives and home care workers is inherently a cooperative effort, and can be facilitated and augmented by new information technology such as CareCoor. The pilot tests of CareCoor revealed promising results and will be further developed and evaluated in a larger test.

AB - ObjectivesThe present study aims to augment the network of home care around elderly. We investigate the nature of cooperative work between relatives and home care workers around elderly persons; present the CareCoor system developed to support that work; and report experiences from two pilot tests of CareCoor.MethodsWe employed ethnographic fieldwork methods and conducted participatory design workshops to throw light on the nature of cooperative home care work, and to elicit implications for the design of an IT system that would support the work of relatives and home care workers around elderly persons. The design implications led to the development of a prototype, called CareCoor, which is accessible via a tablet PC and on the Internet. CareCoor was subsequently evaluated in two pilot tests. The first lasted a week and included three elderly, their next of kin and the affiliated home care workers, while the second test lasted for six weeks and involved five elderly people, their next of kin and relevant home care workers.ResultsIn the paper we make three major points, namely, (1) home care work is highly cooperative in nature and involves substantial coordinative efforts on the part of the actors involved, (2) the network of care around elderly can be augmented with new technology that allows all members of the network to follow, influence and be a part of the cooperative care of the elderly, and (3) CareCoor, the prototype introduced in this study, shows promise as it was well received during test and evaluation.ConclusionHome care work is increasingly important due to the ageing populations of Europe, the USA and large parts of Asia. Home care work between relatives and home care workers is inherently a cooperative effort, and can be facilitated and augmented by new information technology such as CareCoor. The pilot tests of CareCoor revealed promising results and will be further developed and evaluated in a larger test.

KW - Sundheds It

KW - Hjemmeservice

KW - computer supported cooperative work

KW - Koordinations-arbejde

KW - pårørende

KW - ældre

KW - computer supported cooperative work

KW - health care

KW - home care work

KW - IT design

U2 - 10.1016/j.ijmedinf.2012.10.005

DO - 10.1016/j.ijmedinf.2012.10.005

M3 - Journal article

C2 - 23127539

VL - 82

SP - e189-e199

JO - International Journal of Medical Informatics

JF - International Journal of Medical Informatics

SN - 1386-5056

IS - 5

ER -