Benchmarking student satisfaction in higher education based on the ECSI methodology

Jacob Kjær Eskildsen; Anne Martensen; Lars Grønholdt; Kai Kristensen

Benchmarking student satisfaction in higher education based on the ECSI methodology

Jacob Kjær Eskildsen, Anne Martensen, Lars Grønholdt, Kai Kristensen

Value of Intangibles

Research output: Contribution to conference › Paper › Research

Translated title of the contribution	Benchmarking student satisfaction in higher education based on the ECSI methodology
Original language	English
Publication date	1999
Number of pages	14
Publication status	Published - 1999
Event	TQM for Higher Education Institutions II, Università di Verona - Verona, Italy Duration: 30 Aug 1999 → 31 Aug 1999

Conference

Conference	TQM for Higher Education Institutions II, Università di Verona
Country/Territory	Italy
City	Verona
Period	30/08/1999 → 31/08/1999

Cite this

@conference{c703a95024fe11da834f000ea68e967b,

title = "Benchmarking student satisfaction in higher education based on the ECSI methodology",

author = "Eskildsen, {Jacob Kj{\ae}r} and Anne Martensen and Lars Gr{\o}nholdt and Kai Kristensen",

note = "Haves ikke HH{\AA} Sider: s. 11-24; TQM for Higher Education Institutions II, Universit{\`a} di Verona ; Conference date: 30-08-1999 Through 31-08-1999",

year = "1999",

language = "English",

}

TY - CONF

T1 - Benchmarking student satisfaction in higher education based on the ECSI methodology

AU - Eskildsen, Jacob Kjær

AU - Martensen, Anne

AU - Grønholdt, Lars

AU - Kristensen, Kai

N1 - Haves ikke HHÅ Sider: s. 11-24

PY - 1999

Y1 - 1999

M3 - Paper

T2 - TQM for Higher Education Institutions II, Università di Verona

Y2 - 30 August 1999 through 31 August 1999

ER -