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A comparative case study of ITIL implementations using a BPC framework

Research output: Contribution to conferencePaperResearchpeer-review

  • Bjarne Christoffer Lynge, Denmark
  • Christoffer Dalby Schou, Denmark
  • Pernille Kræmmergaard, Denmark
  • Department of Business Studies
  • Information Systems Research Group
Original languageEnglish
Publication year2008
Publication statusPublished - 2008
EventIADIS International Conference Information Systems 2008 - Algarve, Portugal
Duration: 9 Apr 200811 Apr 2008


ConferenceIADIS International Conference Information Systems 2008

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ID: 39546