A Communicatively Constituted Online Crisis: A Theoretical Proposition for Studying Crisis Development in Social Media Communicative Interactions

Research output: Contribution to book/anthology/report/proceedingBook chapterResearchpeer-review

Standard

A Communicatively Constituted Online Crisis : A Theoretical Proposition for Studying Crisis Development in Social Media Communicative Interactions. / Valentini, Chiara; Romenti, Stefania; Kruckeberg, Dean.

New Media and Public Relations. ed. / Sandra Duhé. 3. ed. New York : Peter Lang, 2017. p. 271-280.

Research output: Contribution to book/anthology/report/proceedingBook chapterResearchpeer-review

Harvard

Valentini, C, Romenti, S & Kruckeberg, D 2017, A Communicatively Constituted Online Crisis: A Theoretical Proposition for Studying Crisis Development in Social Media Communicative Interactions. in S Duhé (ed.), New Media and Public Relations. 3 edn, Peter Lang, New York, pp. 271-280.

APA

Valentini, C., Romenti, S., & Kruckeberg, D. (2017). A Communicatively Constituted Online Crisis: A Theoretical Proposition for Studying Crisis Development in Social Media Communicative Interactions. In S. Duhé (Ed.), New Media and Public Relations (3 ed., pp. 271-280). New York: Peter Lang.

CBE

Valentini C, Romenti S, Kruckeberg D. 2017. A Communicatively Constituted Online Crisis: A Theoretical Proposition for Studying Crisis Development in Social Media Communicative Interactions. Duhé S, editor. In New Media and Public Relations. 3 ed. New York: Peter Lang. pp. 271-280.

MLA

Valentini, Chiara, Stefania Romenti and Dean Kruckeberg "A Communicatively Constituted Online Crisis: A Theoretical Proposition for Studying Crisis Development in Social Media Communicative Interactions". Duhé, Sandra (ed.). New Media and Public Relations. 3 udg., Chapter 26, New York: Peter Lang. 2017, 271-280.

Vancouver

Valentini C, Romenti S, Kruckeberg D. A Communicatively Constituted Online Crisis: A Theoretical Proposition for Studying Crisis Development in Social Media Communicative Interactions. In Duhé S, editor, New Media and Public Relations. 3 ed. New York: Peter Lang. 2017. p. 271-280

Author

Valentini, Chiara ; Romenti, Stefania ; Kruckeberg, Dean. / A Communicatively Constituted Online Crisis : A Theoretical Proposition for Studying Crisis Development in Social Media Communicative Interactions. New Media and Public Relations. editor / Sandra Duhé. 3. ed. New York : Peter Lang, 2017. pp. 271-280

Bibtex

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title = "A Communicatively Constituted Online Crisis: A Theoretical Proposition for Studying Crisis Development in Social Media Communicative Interactions",
abstract = "This chapter presents a theoretical proposition that could serve as foundation to explain how people become aware, develop an understanding, and create meanings about specific critical situations through social media conversations and how, eventually, these transform critical situations into specific public crisis perceptions. Drawing from a communicative constitution perspective, the authors argue that if crises are perceptions or experiences of difficult situations that exceed a person’s current resources and coping mechanisms, and if perceptions and experiences in social media are typically mediated, then online crises and their meanings are communicatively constructed. The chapter outlines how online conversations constitute discursive practices that make publics aware of critical situations of which they may or may not know and can even construct reputational crises. The chapter concludes by offering suggestions on how to study online critical conversations through the lens of a communicative constitution perspective that could inform how critical issues eventually transform and become crises and how crisis perceptions evolve and are discursively shaped by communicative practices occurring in social media.",
author = "Chiara Valentini and Stefania Romenti and Dean Kruckeberg",
year = "2017",
month = "7",
language = "English",
isbn = "978-1-4331-3273-5",
pages = "271--280",
editor = "Duh{\'e}, {Sandra }",
booktitle = "New Media and Public Relations",
publisher = "Peter Lang",
edition = "3",

}

RIS

TY - CHAP

T1 - A Communicatively Constituted Online Crisis

T2 - A Theoretical Proposition for Studying Crisis Development in Social Media Communicative Interactions

AU - Valentini, Chiara

AU - Romenti, Stefania

AU - Kruckeberg, Dean

PY - 2017/7

Y1 - 2017/7

N2 - This chapter presents a theoretical proposition that could serve as foundation to explain how people become aware, develop an understanding, and create meanings about specific critical situations through social media conversations and how, eventually, these transform critical situations into specific public crisis perceptions. Drawing from a communicative constitution perspective, the authors argue that if crises are perceptions or experiences of difficult situations that exceed a person’s current resources and coping mechanisms, and if perceptions and experiences in social media are typically mediated, then online crises and their meanings are communicatively constructed. The chapter outlines how online conversations constitute discursive practices that make publics aware of critical situations of which they may or may not know and can even construct reputational crises. The chapter concludes by offering suggestions on how to study online critical conversations through the lens of a communicative constitution perspective that could inform how critical issues eventually transform and become crises and how crisis perceptions evolve and are discursively shaped by communicative practices occurring in social media.

AB - This chapter presents a theoretical proposition that could serve as foundation to explain how people become aware, develop an understanding, and create meanings about specific critical situations through social media conversations and how, eventually, these transform critical situations into specific public crisis perceptions. Drawing from a communicative constitution perspective, the authors argue that if crises are perceptions or experiences of difficult situations that exceed a person’s current resources and coping mechanisms, and if perceptions and experiences in social media are typically mediated, then online crises and their meanings are communicatively constructed. The chapter outlines how online conversations constitute discursive practices that make publics aware of critical situations of which they may or may not know and can even construct reputational crises. The chapter concludes by offering suggestions on how to study online critical conversations through the lens of a communicative constitution perspective that could inform how critical issues eventually transform and become crises and how crisis perceptions evolve and are discursively shaped by communicative practices occurring in social media.

M3 - Book chapter

SN - 978-1-4331-3273-5

SP - 271

EP - 280

BT - New Media and Public Relations

A2 - Duhé, Sandra

PB - Peter Lang

CY - New York

ER -