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Susanne Bødker

What's in a word? Platforms Supporting the Platform Economy

Research output: Contribution to book/anthology/report/proceedingArticle in proceedingsResearchpeer-review



  • Susanne Bødker
  • Myriam Lewkowicz, Troyes University of Technology / Tech-CICO
  • ,
  • Alexander Boden, Fraunhofer Institute for Applied Information Technology

This paper aspires to develop a deeper understanding of the sharing/collaborative/platform economy, and in particular of the technical mechanisms upon which the digital platforms supporting it are built. In surveying the research literature, the paper identifies a gap between studies from economical, social or socio-technical angles, and presentations of detailed technical solutions. Most cases study larger, 'monotechnological' platforms, rather than local platforms that lend components from several technologies. Almost no literature takes a design perspective. Rooted in Sharing and Caring, an EU COST Action (network), the paper presents work to systematically map out functionalities across domains of the sharing economy. The 145 technical mechanisms we collected illustrate how most platforms are depending on a limited number of functionalities that lack in terms of holding communities together. The paper points to the necessity of a better terminology and concludes by discussing challenges and opportunities for the design of future and more inclusive platforms.

Original languageEnglish
Title of host publicationNordiCHI '20: Proceedings of the 11th Nordic Conference on Human-Computer Interaction : Shaping Experiences, Shaping Society
Number of pages10
PublisherAssociation for Computing Machinery
Publication yearOct 2020
Article number87
ISBN (Electronic)978-1-4503-7579-5
Publication statusPublished - Oct 2020
Event11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society, NordiCHI 2020 - Virtual, Online, Estonia
Duration: 25 Oct 202029 Oct 2020


Conference11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society, NordiCHI 2020
ByVirtual, Online
SeriesACM International Conference Proceeding Series

    Research areas

  • Platform economy, sharing, technological platform

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