While the domain of security dependent technologies brings new challenges to HCI research it seems that the results and breakthroughs of HCI have not been used in design of security dependent technologies. With exceptions, work in the research field of usable security may be criticized for focusing mainly on adjusting user behavior to behave securely. With our background in newer HCI perspectives we address secure interaction from the perspective of security technology as experience. We analyze a number of collected user stories to understand what happens when everyday users encounter security dependent technologies. We apply McCarthy & Wright's [12] experience framework to the security domain and our collected stories. We point out that there are significant differences between being secure and having a secure experience, and conclude that classical usable security, focus on people's immediate security experience, and the full focus on experience proposed by McCarthy & Wright lead to three very different interaction concerns, analytically and as regards design. We illustrate these differences by examples, and conclude with a discussion of how to advance the field of usable security.
Original language
English
Title of host publication
ACM International Conference Proceeding Series : Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
Editors
Konrad Tollmar, Bodil Jönsson
Number of pages
8
Volume
358
Publisher
Association for Computing Machinery
Publication year
2008
Pages
283-290
ISBN (print)
978-1-59593-704-9
ISBN (Electronic)
doi.acm.org/10.1145/1463160.1463191
Publication status
Published - 2008
Event
NordiCHI 2008 - Lund, Sweden Duration: 20 Oct 2008 → 22 Oct 2008 Conference number: 5
Conference
Conference
NordiCHI 2008
Nummer
5
Land
Sweden
By
Lund
Periode
20/10/2008 → 22/10/2008
Research areas
experience, human-computer interaction, usability, usable security, user experience, user story collection, user testing