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Susanne Bødker

Scenarios in user-centred design - setting the stage for reflection and action

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Scenarios in user-centred design - setting the stage for reflection and action. / Bødker, Susanne.

In: Interacting with Computers, Vol. 13, No. 1, 01.01.2000, p. 61-75.

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Bødker, Susanne. / Scenarios in user-centred design - setting the stage for reflection and action. In: Interacting with Computers. 2000 ; Vol. 13, No. 1. pp. 61-75.

Bibtex

@article{f63ba55040e2413f96c6ebe6d458ef31,
title = "Scenarios in user-centred design - setting the stage for reflection and action",
abstract = "This paper discusses three examples of use of scenarios in user-centred design. Common to the examples are the use of scenarios to support the tensions between reflection and action, between typical and critical situations, and between plus and minus situations. The paper illustrates how a variety of more specific scenarios emphasising, e.g. critical situations, or even caricatures of situations are very useful for helping groups of users and designers being creative in design. Emphasising creativity in design is a very different view on the design process than normally represented in usability work or software/requirement engineering, where generalising users' actions are much more important than, in this paper, the suggested richness of and contradiction between actual use situations. In general the paper proposes to attune scenarios to the particular purposes of the situations they are to be used in, and to be very selective based on these purposes.",
author = "Susanne B{\o}dker",
year = "2000",
month = jan,
day = "1",
doi = "10.1016/S0953-5438(00)00024-2",
language = "English",
volume = "13",
pages = "61--75",
journal = "Interacting with Computers",
issn = "0953-5438",
publisher = "Oxford University Press",
number = "1",

}

RIS

TY - JOUR

T1 - Scenarios in user-centred design - setting the stage for reflection and action

AU - Bødker, Susanne

PY - 2000/1/1

Y1 - 2000/1/1

N2 - This paper discusses three examples of use of scenarios in user-centred design. Common to the examples are the use of scenarios to support the tensions between reflection and action, between typical and critical situations, and between plus and minus situations. The paper illustrates how a variety of more specific scenarios emphasising, e.g. critical situations, or even caricatures of situations are very useful for helping groups of users and designers being creative in design. Emphasising creativity in design is a very different view on the design process than normally represented in usability work or software/requirement engineering, where generalising users' actions are much more important than, in this paper, the suggested richness of and contradiction between actual use situations. In general the paper proposes to attune scenarios to the particular purposes of the situations they are to be used in, and to be very selective based on these purposes.

AB - This paper discusses three examples of use of scenarios in user-centred design. Common to the examples are the use of scenarios to support the tensions between reflection and action, between typical and critical situations, and between plus and minus situations. The paper illustrates how a variety of more specific scenarios emphasising, e.g. critical situations, or even caricatures of situations are very useful for helping groups of users and designers being creative in design. Emphasising creativity in design is a very different view on the design process than normally represented in usability work or software/requirement engineering, where generalising users' actions are much more important than, in this paper, the suggested richness of and contradiction between actual use situations. In general the paper proposes to attune scenarios to the particular purposes of the situations they are to be used in, and to be very selective based on these purposes.

UR - http://www.scopus.com/inward/record.url?scp=0343391132&partnerID=8YFLogxK

U2 - 10.1016/S0953-5438(00)00024-2

DO - 10.1016/S0953-5438(00)00024-2

M3 - Journal article

AN - SCOPUS:0343391132

VL - 13

SP - 61

EP - 75

JO - Interacting with Computers

JF - Interacting with Computers

SN - 0953-5438

IS - 1

ER -