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Susanne Bødker

Scenarios in User-Centered Design - Setting the Stage for Reflection and Action

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  • Department of Computer Science
This paper discusses three examples of scenario-use in user-centered design. The scenarios are used to support the tensions between reflection and action, between typical and critical situations, and between plus and minus situations. Emphasizing creativity in design is a very different view on the design process than normally represented in usability work or software/requirement engineering, where generalizing users' actions are much more important than the, in this paper, suggested richness of and contradiction between actual use situations. In general the paper proposes to attune scenarios to the particular purposes of the situations that they are to be used in, and to be very selective based on these purposes.
Original languageEnglish
Title of host publicationProceedings of the 32nd annual Hawaii International Conference on System Sciences
PublisherIEEE Computer Society Press
Publication year1999
ISBN (print)0-7695-0001-3
DOIs
Publication statusPublished - 1999
EventHawaii International Conference on System Sciences - Maui, Hawaii, United States
Duration: 5 Jan 19998 Jan 1999
Conference number: 32

Conference

ConferenceHawaii International Conference on System Sciences
Nummer32
LandUnited States
ByMaui, Hawaii
Periode05/01/199908/01/1999

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