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Susanne Bødker

Between casual commitment and cross-media articulation – the faith of the Napkin

Research output: Contribution to book/anthology/report/proceedingArticle in proceedingsResearchpeer-review

  • Department of Computer Science
  • Department of Information and Media Studies
Since the mid-1990s, newspaper companies have faced dramatic challenges due to stagnation or decline in the consumption of traditional media (12), new types of production technology, and new types of products. At present, media companies worldwide struggle with a new challenge called cross-media production: the integrated production of news stories to multiple media platforms (paper, TV, radio, etc.) (13). Digital materials make it possible to produce content for several different media platforms, and the different strengths of the media further support new forms of news coverage that cross these platforms. The very recent explosion of blogs and video podcasting are new examples adding to the family of products and ideally, the reporters become storytellers who choose the most suitable media for their story. The reality, however, is far more complicated: The Danish media company Nordjyske Medier was a local newspaper that has now diversified and produces daily news for radio, TV, web, a daily newspaper, and several additional products. All production is gathered in one location, where reporters produce news stories to be distributed in the various media. The editorial staff of all media is placed literally in the middle of this location. We carried out an empirical study of cooperation and planning at the media company (1; 5). The company used a production planning system in place, called the Napkin. The Napkin was not used very much, it was heavily criticized by reporters and it was at the point of being replaced by a different planning system, which was better integrated with the production system (11). This system, too, was later abandoned. This has motivated us to understand better the processes of planning and articulating the cross-media production and how information technology supported such cross-media production.
Original languageEnglish
Title of host publicationFrom CSCW to Web 2.0 : European Developments in Collaborative Design : Selected Papers from COOP08
EditorsDavid Randall, Pascal Salembier
Number of pages14
Publication year2010
ISBN (print)9781848829640, 9781848829657
Publication statusPublished - 2010
EventCOOP'08 the 8th International Conference on the Design of Cooperative Systems - , France
Duration: 20 May 200823 May 2008
Conference number: 8


ConferenceCOOP'08 the 8th International Conference on the Design of Cooperative Systems
SeriesComputer Supported Cooperative Work

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