Department of Management

Susan Hilbolling

In and out of sync: Temporal coordination in digital innovation ecosystems

Research output: Contribution to conferencePaperResearchpeer-review


  • Susan Hilbolling
  • Hans Berends, VU University - Amsterdam
  • ,
  • Fleur Deken, VU University - Amsterdam
  • ,
  • Philipp Tuertscher, VU University - Amsterdam
In collaborative innovation, organizations of different sizes, industries, and structures need to collaborate to develop integrated solutions and together create value. To coordinate these collaborative efforts, heterogeneity in temporal structures, resulting in temporal complexities, needs to be overcome. In this paper we draw on the time research literature and the theory of entrainment specifically, to analyze an in-depth longitudinal field study around the development of a smart city living lab. We found three forms of temporal work in which organizations were able to circumvent temporal complexities: 1) leveraging temporal concurrence, 2) creating suspension by temporary excluding actors, and 3) bringing the future to the present. While entrainment theory suggests that achieving synchrony between different rhythms, paces, or time orientations with the most dominant temporal structure is the key to effective temporal coordination, we find that in more complex multi-party settings like innovation ecosystems this is not always the case. Instead, we show that synchrony and asynchrony go hand in hand and discuss these insights in terms of the literature on coordination in ecosystems.
Original languageEnglish
Publication yearJun 2019
Publication statusPublished - Jun 2019
Event11th International Process Symposium : Organising in the Digital Age: Understanding the Dynamics of Work, Innovation, and Collective Action - Chania, Greece
Duration: 19 Jun 201922 Jun 2019


Conference11th International Process Symposium

See relations at Aarhus University Citationformats

Download statistics

No data available

ID: 161691882