Department of Management

Silvia Ravazzani

  1. 2019
  2. E-pub ahead of print

    Bridging diversity management and CSR in online external communication. / Maier, Carmen Daniela; Ravazzani, Silvia.

    In: Corporate Communications, 2019.

    Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaperJournal articleResearchpeer-review

  3. Published

    Legitimacy management in testing times: CSR reporting in the banking sector. / Maier, Carmen Daniela; Pollach, Irene; Ravazzani, Silvia.

    2019. Paper presented at CSR Communication Conference, Stockholm, Sweden.

    Research output: Contribution to conferencePaperResearchpeer-review

  4. Published

    Organizational guilt management as a discursive practice. / Pollach, Irene; Maier, Carmen Daniela; Ravazzani, Silvia.

    2019. Paper presented at EGOS Colloquium, Edinburgh, United Kingdom.

    Research output: Contribution to conferencePaperResearchpeer-review

  5. Published

    The Discursive Management of Guilt in CSR Reports. / Pollach, Irene; Maier, Carmen Daniela; Ravazzani, Silvia.

    2019. Paper presented at The 69th Annual International Communication Association conference, Washington, D.C., United States.

    Research output: Contribution to conferencePaperResearchpeer-review

  6. Published

    To Be Responsible, Or Not To Be Responsible: Managing Guilt After Organization-Level Failures. / Pollach, Irene; Maier, Carmen Daniela; Ravazzani, Silvia.

    2019. Paper presented at Academy of Management Annual Meeting, Boston, United States.

    Research output: Contribution to conferencePaperResearchpeer-review

  7. Submitted

    Whistleblowing in Organizations. / Mazzei, Alessandra; Ravazzani, Silvia.

    Crisis Communication . ed. / Finn Frandsen; Winni Johansen. Mouton de Gruyter, 2019. (Handbooks of Communication Science, Vol. 23).

    Research output: Contribution to book/anthology/report/proceedingBook chapterResearchpeer-review

  8. Accepted/In press

    Whistleblowing und Leaking: Wenn Mitarbeitende Unternehmensgeheimnisse preisgeben. / Mazzei, Alessandra; Ravazzani, Silvia; Wolfgruber, Daniel.

    Handbuch Mitarbeiterkommunikation: Interne Kommunikation in Unternehmen. ed. / Sabine Einwiller; Sonja Sackmann; Ansgar Zerfaß. Springer, 2019.

    Research output: Contribution to book/anthology/report/proceedingBook chapterResearchpeer-review

  9. 2018
  10. Published

    Rebuilding Legitimacy in Times of Legal Uncertainty. / Pollach, Irene; Maier, Carmen Daniela; Ravazzani, Silvia.

    2018. Paper presented at Euprera 2018, Aarhus, Denmark.

    Research output: Contribution to conferencePaperResearch

  11. Published

    A Value-Based and Human-Centered Approach to Mergers and Acquisitions : The case of a High-Tech Company. / Maimone, Fabrizio; Mormino, Sara; Ravazzani, Silvia.

    Humanistic Management: Leadership And Trust: Volume I: Foundations, Cases, And Exercises. ed. / Michael Pirson; Jyoti Bachani. Business Expert Press, 2018. p. 161-182 (The Principles for Responsible Management Education (PRME)).

    Research output: Contribution to book/anthology/report/proceedingBook chapterResearchpeer-review

  12. Published

    Approcci manageriali e contesti organizzativi per l’employee engagement : Una survey sulle grandi aziende italiane. / Mazzei, Alessandra; Ravazzani, Silvia; Quaratino, Luca.

    Engagement e disengagement dei collaboratori: Comunicazione interna e valorizzazione delle risorse umane per un contesto di voce . ed. / Alessandra Mazzei. Edizioni FrancoAngeli, 2018. p. 59-110.

    Research output: Contribution to book/anthology/report/proceedingBook chapterResearch

  13. Published

    Diversity Management. / Ravazzani, Silvia.

    The International Encyclopedia of Strategic Communication. ed. / Robert L. Heath; Winni Johansen. Wiley-Blackwell, 2018. (Wiley-Blackwell-ICA International Encyclopedias of Communication Series).

    Research output: Contribution to book/anthology/report/proceedingEncyclopedia entryResearchpeer-review

  14. Published

    Employee Anonymous Online Dissent: Dynamics and Ethical Challenges for Employees, Targeted Organisations, Online Outlets and Audiences. / Ravazzani, Silvia; Mazzei, Alessandra.

    In: Business Ethics Quarterly, Vol. 28, No. 2, 2018, p. 175-201.

    Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaperJournal articleResearchpeer-review

  15. E-pub ahead of print

    Framing Diversity in Corporate Digital Contexts : A Multimodal Approach to Discursive Recontextualizations of Social Practices. / Maier, Carmen Daniela; Ravazzani, Silvia.

    In: International Journal of Business Communication, 2018.

    Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaperJournal articleResearchpeer-review

  16. 2017
  17. Published

    Managing Corporate Guilt in CSR Reports : A Discourse Perspective. / Pollach, Irene; Maier, Carmen Daniela; Ravazzani, Silvia.

    2017. Abstract from CSR Communication Conference, Vienna, Austria.

    Research output: Contribution to conferenceConference abstract for conferenceResearchpeer-review

  18. Published

    A cloud for global good : Exploring hypermodal corporate strategies for communicating Microsoft’s CSR. / Maier, Carmen Daniela; Ravazzani, Silvia.

    2017. Abstract from 4th CSRCOM 2017 , Vienna, Austria.

    Research output: Contribution to conferenceConference abstract for conferenceResearchpeer-review

  19. Published

    Communication in Post-Bureaucratic Organizations : Confronting Diversity and Crisis. / Ravazzani, Silvia.

    Evolution of the Post-Bureaucratic Organization. ed. / Pierfranco Malizia; Chiara Cannavale; Fabrizio Maimone. Hershey, PA : IGI global, 2017. p. 297-320.

    Research output: Contribution to book/anthology/report/proceedingBook chapterResearchpeer-review

  20. Published

    Employee engagement and disengagement : The role of employee voice approaches, organizational justice climate, and HRM. / Mazzei, Alessandra; Butera, Alfonsa; Fisichella, Chiara; Quaratino, Luca; Ravazzani, Silvia; Pedrazzini, Valentina.

    2017. Abstract from Corporate Communication International Conference 2017, New York, United States.

    Research output: Contribution to conferenceConference abstract for conferenceResearchpeer-review

  21. Published

    Framing of Issues Across Actors: Exploring Competing Discourses in Digital Arenas. / Ravazzani, Silvia; Maier, Carmen Daniela.

    In: Journal of Communication Management, Vol. 21, No. 2, 2017, p. 186-200.

    Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaperJournal articleResearchpeer-review

  22. Published

    Internal Branding and Employee Brand Consistent Behaviours : The Role of Enablement-Oriented Communication. / Mazzei, Alessandra; Ravazzani, Silvia.

    In: Mercati e competitività, Vol. 1, 2017, p. 121-139.

    Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaperJournal articleResearchpeer-review

  23. Published

    Strategic Organizational Discourse and Framing in Hypermodal Spaces. / Ravazzani, Silvia; Maier, Carmen Daniela.

    In: Corporate Communications, Vol. 22, No. 4, 2017, p. 507-522.

    Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaperJournal articleResearchpeer-review

  24. Published

    Value co-creation and the role of employee engagement and its drivers. / Mazzei, Alessandra; Quaratino, Luca; Ravazzani, Silvia; Butera, Alfonsa; Fisichella, Chiara; Pedrazzini, Valentina.

    Referred Electronic Conference Proceedings of the Sinergie-Sima Conference 2017. 2017.

    Research output: Contribution to book/anthology/report/proceedingArticle in proceedingsResearchpeer-review

  25. 2016
  26. Published

    Aspects of organizational diversity commitment. / Ravazzani, Silvia; Maier, Carmen Daniela.

    2016.

    Research output: Contribution to conferenceConference abstract for conferenceResearchpeer-review

  27. Published

    Between “challengers and powerholders” : Framing of issues through dynamic discursive processes in a digital arena. / Ravazzani, Silvia; Maier, Carmen Daniela.

    2016. Paper presented at International Communication Association Annual Conference, Fukuoka, Japan.

    Research output: Contribution to conferencePaperResearchpeer-review

  28. Published

    Exploring Internal Crisis Communication in Multicultural Environments : A Study among Danish Managers. / Ravazzani, Silvia.

    In: Corporate Communications, Vol. 21, No. 1, 2016, p. 73-88.

    Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaperJournal articleResearchpeer-review

  29. Published

    Internal branding and employee dissent via online public outlets : Implications for crisis prevention and communication. / Ravazzani, Silvia; Mazzei, Alessandra.

    2016. Abstract from ECREA, Prague, Czech Republic.

    Research output: Contribution to conferenceConference abstract for conferenceResearchpeer-review

  30. Published

    Strategic framing in virtual issue arenas : Managing competitive discourses and incorporating antagonistic voices. / Maier, Carmen Daniela; Ravazzani, Silvia.

    2016. Abstract from Conference on Corporate Communication 2016, New York, NY, United States.

    Research output: Contribution to conferenceConference abstract for conferenceResearchpeer-review

  31. Published

    The legitimating power of a multi-vocal digital dialogue in framing the organizational discourse. / Maier, Carmen Daniela; Ravazzani, Silvia.

    2016. Paper presented at 32nd EGOS Colloquium 2016, Naples, Italy.

    Research output: Contribution to conferencePaperResearchpeer-review

  32. Published

    Understanding Approaches for Managing Diversity in the Workplace : An Empirical Investigation in Italy. / Ravazzani, Silvia.

    In: Equality, Diversity and Inclusion, Vol. 35, No. 2, 2016, p. 154-168.

    Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaperJournal articleResearchpeer-review

  33. 2015
  34. Published

    A holistic model of behavioural branding: The role of employee behaviours and internal branding. / Mazzei, Alessandra; Ravazzani, Silvia.

    In: Micro & Macro Marketing, Vol. anno XXIV, No. 2, 2015, p. 237-261.

    Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaperJournal articleResearchpeer-review

  35. Published

    Combining Human Resource and Stakeholder Management Perspectives : An Exploration of Collaborative Learning Opportunities in the Banking Industry. / Ravazzani, Silvia; Mormino, Sara.

    EURAM 2015: Uncertainty Is a Great Opportunity – E-proceedings of the 15th EURAM Conference, Warsaw, Poland, June 17-20. 2015.

    Research output: Contribution to book/anthology/report/proceedingArticle in proceedingsResearchpeer-review

  36. Published

    Crisis Publics’ Responses Across Social Media: Assessing the Value and Implications of Sub-Arenas. / Ravazzani, Silvia.

    2015. Abstract from 4th International Conference on Crisis Communication in the 21st Century, Lund, Sweden.

    Research output: Contribution to conferenceConference abstract for conferenceResearchpeer-review

  37. Published

    Dare valore alle diversità nelle organizzazioni: approcci teorici ed esperienze in Italia. / Mazzei, Alessandra; Ravazzani, Silvia.

    Strategia e management della comunicazione d'impresa: Relazioni e sense-making per gestire e competere. ed. / Alessandra Mazzei. Milano : Edizioni FrancoAngeli, 2015. p. 159-172.

    Research output: Contribution to book/anthology/report/proceedingBook chapterResearch

  38. Published

    Generazioni a confronto : sfide e opportunità per il dialogo e l’apprendimento nelle organizzazioni. / Ravazzani, Silvia.

    Di generazione in generazione: Teorie e pratiche dell'accoglienza. ed. / Gabriele Gabrielli. Edizioni FrancoAngeli, 2015. p. 56-65.

    Research output: Contribution to book/anthology/report/proceedingBook chapterResearch

  39. Published

    I molteplici luoghi educativi dentro e fuori dall'impresa. / Fabiano, Sara; Ravazzani, Silvia; Mormino, Sara.

    Valorizzare la diversità nella formazione e nell’apprendimento: Teorie ed esperienze. ed. / Silvia Ravazzani; Sara Mormino; Chiara Moroni. Edizioni FrancoAngeli, 2015. p. 137-148.

    Research output: Contribution to book/anthology/report/proceedingBook chapterResearch

  40. Published

    Il valore della diversità nelle organizzazioni e nella formazione. / Ravazzani, Silvia.

    Valorizzare la diversità nella formazione e nell’apprendimento: Teorie ed esperienze. ed. / Silvia Ravazzani; Sara Mormino; Chiara Moroni. Edizioni FrancoAngeli, 2015.

    Research output: Contribution to book/anthology/report/proceedingBook chapterResearch

  41. Published

    Internal Crisis Communication Strategies to Protect Trust Relationships : A Study of Italian Companies. / Mazzei, Alessandra; Ravazzani, Silvia.

    In: International Journal of Business Communication, Vol. 52, No. 3, 2015, p. 319-337.

    Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaperJournal articleResearchpeer-review

  42. Published

    La comunicazione nel retail : esperienze, persone e valori. / Mazzei, Alessandra; Ravazzani, Silvia.

    Strategia e management della comunicazione d'impresa: Relazioni e sense-making per gestire e competere. ed. / Alessandra Mazzei. Milano : Edizioni FrancoAngeli, 2015. p. 219-237.

    Research output: Contribution to book/anthology/report/proceedingBook chapterResearch

  43. Published

    Narrating Corporate Values and Co-Creating Organizational Change : A Case Study on the Use of Social Media to Engage Employees. / Ravazzani, Silvia; Mormino, Sara.

    2015. Paper presented at Conference on Corporate Communication 2015, New York, United States.

    Research output: Contribution to conferencePaperResearchpeer-review

  44. Published

    Valorizzare la diversità nella formazione e nell’apprendimento : Teorie ed esperienze. / Ravazzani, Silvia (Editor); Mormino, Sara (Editor); Moroni, Chiara (Editor).

    1 ed. Edizioni FrancoAngeli, 2015. 152 p. (Lavoro per la persona).

    Research output: Book/anthology/dissertation/reportAnthologyResearch

  45. 2014
  46. Published

    Dialogare con gli stakeholder : Ascolto e sensibilità interculturale per le relazioni pubbliche e la comunicazione d'impresa. / Mazzei, Alessandra; Ravazzani, Silvia.

    1 ed. Milano : Edizioni FrancoAngeli, 2014. 116 p.

    Research output: Book/anthology/dissertation/reportBookResearch

  47. Published

    La sensibilità interculturale per il dialogo con stakeholder eterogenei e mercati internazionali. / Ravazzani, Silvia.

    Dialogare con gli stakeholder: Ascolto e sensibilità interculturale per le relazioni pubbliche e la comunicazione d'impresa. ed. / Alessandra Mazzei; Silvia Ravazzani. Milano : Edizioni FrancoAngeli, 2014. p. 86-104.

    Research output: Contribution to book/anthology/report/proceedingBook chapterResearch

  48. Published

    Le relazioni pubbliche e la comunicazione d'impresa come dialogo. / Mazzei, Alessandra; Ravazzani, Silvia.

    Dialogare con gli stakeholder: Ascolto e sensibilità interculturale per le relazioni pubbliche e la comunicazione d'impresa. ed. / Alessandra Mazzei; Silvia Ravazzani. Milano : Edizioni FrancoAngeli, 2014. p. 7-28.

    Research output: Contribution to book/anthology/report/proceedingBook chapterResearch

  49. Published

    Multicultural Internal Crisis Communication: Tentative Framework and Research Challenges. / Ravazzani, Silvia.

    2014. Abstract from Nordkomm. (7), Gentofte, Denmark.

    Research output: Contribution to conferenceConference abstract for conferenceResearch

  50. Published

    Multicultural Workplace : A Challenge to Internal Crisis Communication? / Ravazzani, Silvia.

    2014. Paper presented at CCI Conference on Corporate Communication 2014, Hong Kong, China.

    Research output: Contribution to conferencePaperResearchpeer-review

  51. 2013
  52. Published

    Employee Communicative Actions and Companies' Communication Strategies to Mitigate the Negative Effects of Crises. / Mazzei, Alessandra; Ravazzani, Silvia.

    Organisational and Strategic Communication Research: European Perspectives. ed. / Gisela Gonçalves; Ian Somerville; Ana Melo. Covilhä : Livros Labcom, 2013. p. 47-67 (Pesquisas em Comunicação).

    Research output: Contribution to book/anthology/report/proceedingBook chapterResearchpeer-review

  53. Published

    New digital challenges for learning : Training on and by means of web 2.0 with digital natives support. / Ravazzani, Silvia; Mormino, Sara; Amicucci, Marco.

    Proceedings of The 2013 IEEE 13th International Conference on Advanced Learning Technologies. 2013.

    Research output: Contribution to book/anthology/report/proceedingArticle in proceedingsResearchpeer-review

  54. Published

    Responsible Communication with Employees to Mitigate the Negative Effects of Crises: A Study of Italian Companies. / Mazzei, Alessandra; Ravazzani, Silvia.

    Responsible Communication: Past, Present, Future – Proceedings of 18th International Conference on Corporate and Marketing Communication. 2013.

    Research output: Contribution to book/anthology/report/proceedingArticle in proceedingsResearchpeer-review

  55. 2012
  56. Published

    Le arti nella formazione tra visual thinking, mappe concettuali e stimoli visivi. / Amicucci, Franco; Cipriani, Elisa; Ravazzani, Silvia.

    In: FOR Rivista per la formazione, Vol. 93, 2012, p. 47-53.

    Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaperJournal articleResearchpeer-review

  57. Published

    Leveraging Variety for Creativity, Dialogue and Competition. / Mazzei, Alessandra; Ravazzani, Silvia.

    In: Journal of Communication Management, Vol. 16, No. 1, 2012, p. 59-76.

    Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaperJournal articleResearchpeer-review

  58. Published

    Moodle Enterprise: L'uso efficace delle mappe concettuali nella formazione. / Ravazzani, Silvia; Paoletti, Mauro ; Limoncelli, Paolo.

    Proceedings of The MoodleMoot Italia 2012. 2012.

    Research output: Contribution to book/anthology/report/proceedingArticle in proceedingsResearchpeer-review

  59. Published

    Multimedia Educational Pills (MEPs) for corporate training: Methodology and cases. / Giordani, Paolo ; Cipriani, Elisa; Fabiano, Sara; Moroni, Chiara; Ravazzani, Silvia; Di Renzo, Maria Rosaria; Mormino, Sara.

    Proceedings of The 2012 IEEE 12th International Conference on Advanced Learning Technologies. 2012.

    Research output: Contribution to book/anthology/report/proceedingArticle in proceedingsResearchpeer-review

  60. 2011
  61. Published

    Gestire la diversità nelle aziende italiane: tra integrazione e legittimazione. / Ravazzani, Silvia.

    Percorsi di ricerca in comunicazione d’impresa. Tendenze, contesti, gestione. ed. / Alessandra Mazzei. 1. ed. Milan : FrancoAngeli, 2011. p. 159-179 (Economia e Management).

    Research output: Contribution to book/anthology/report/proceedingBook chapterResearch

  62. Published

    La comunicazione nel retail: il corporate branding tra esperienze, persone e valori. / Mazzei, Alessandra; Ravazzani, Silvia.

    Percorsi di ricerca in comunicazione d’impresa. Tendenze, contesti, gestione. 1. ed. Milan : FrancoAngeli, 2011. p. 249-269 (Economia e Management).

    Research output: Contribution to book/anthology/report/proceedingBook chapterResearch

  63. Published

    Manager-Employee Communication During a Crisis: The Missing Link. / Mazzei, Alessandra; Ravazzani, Silvia.

    In: Corporate Communications, Vol. 16, No. 3, 2011, p. 243-254.

    Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaperJournal articleResearchpeer-review

  64. Published

    Valorizzare la varietà per il dialogo e per la competitività. / Mazzei, Alessandra; Ravazzani, Silvia.

    Percorsi di ricerca in comunicazione d’impresa. Tendenze, contesti, gestione. ed. / Alessandra Mazzei. 1. ed. Milan : FrancoAngeli, 2011. p. 141-157 (Economia e Management).

    Research output: Contribution to book/anthology/report/proceedingBook chapterResearch

  65. 2010
  66. Published

    Diversity management in organizations. Where companies are in Italy and where they are going. / Ravazzani, Silvia.

    2010. 264 p.

    Research output: Book/anthology/dissertation/reportPh.D. thesisResearch

  67. Published

    La comunicazione nel retail : il corporate branding tra esperienze, persone e valori. / Mazzei, Alessandra; Ravazzani, Silvia.

    Comunicazione d'impresa: Contributi concettuali e gestionali. ed. / Alessandra Mazzei. 3. ed. Milano : Unicopli, 2010. p. 171-185.

    Research output: Contribution to book/anthology/report/proceedingBook chapterResearch

  68. Published

    Manager-Employee Communication During a Crisis: The Missing Link. / Mazzei, Alessandra; Ravazzani, Silvia.

    2010. Paper presented at Conference on Corporate Communication 2010, Wroxton, United Kingdom.

    Research output: Contribution to conferencePaperResearchpeer-review

  69. Published

    Valorizzare la varietà per il dialogo e la competitività. / Mazzei, Alessandra; Ravazzani, Silvia.

    Comunicazione d'impresa: Contributi concettuali e gestionali. ed. / Alessandra Mazzei. 3. ed. Milano : Unicopli, 2010. p. 117-132.

    Research output: Contribution to book/anthology/report/proceedingBook chapterResearch

  70. 2008
  71. Published

    Coltivare la varietà delle competenze distintive aziendali per il vantaggio competitivo. / Mazzei, Alessandra; Ravazzani, Silvia.

    Comunicazione d'impresa: Contributi concettuali e gestionali. ed. / Alessandra Mazzei. 2. ed. Milano : Unicopli, 2008. p. 133-157.

    Research output: Contribution to book/anthology/report/proceedingBook chapterResearch

  72. Published

    Leveraging Differences for Competition: An Exploratory Study. / Mazzei, Alessandra; Ravazzani, Silvia.

    VII International Congress Marketing Trends. 2008.

    Research output: Contribution to book/anthology/report/proceedingArticle in proceedingsResearchpeer-review

  73. Published

    Valuing Diversity to Enhance the Reflective Role of Public Relations. / Ravazzani, Silvia.

    Proceedings of The Euprera Congress 2008: Institutionalizing Public Relations and Corporate Communication. 2008.

    Research output: Contribution to book/anthology/report/proceedingArticle in proceedingsResearchpeer-review

  74. 2006
  75. Published

    2nd World Public Relations Festival, ‘Communicating for Diversity, with Diversity, in Diversity’ : Main Implications and Summary of the Contents. / Ravazzani, Silvia.

    2006. Paper presented at 2nd World Public Relations Festival, Trieste, Italy.

    Research output: Contribution to conferencePaperCommunication